Parampreet Singh
Brampton,ON
Summary
Detail-oriented professional with experience maintaining data confidentiality and complying policies and standards. Able to work efficiently under pressure and manage multiple tasks simultaneously. Adept in quickly learning and adapting to new software and systems.
Overview
7
7
years of professional experience
Work History
Data Entry Operator
I World Studies
09.2022 - 11.2023
- Increased data accuracy by diligently inputting and verifying information from various sources.
- Assisted in training new hires on data entry best practices, contributing to a more efficient workforce.
- Provided valuable feedback on software enhancements or updates based on user experience as a Data Entry Operator, leading to improvements in system usability over time.
- Completed data entry tasks with accuracy and efficiency.
Customer Service Representative
Visa Empire
07.2020 - 08.2022
- Handled customer complaints and inquiries in a courteous and efficient manner
- Maintained a high level of professionalism when dealing with difficult customers
- Developed strong customer relationships and loyalty through effective communication.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Spoken English and IELTS Trainer
Roman High-Tech
03.2017 - 02.2020
- Monitored student progress regularly and identified areas needing improvement
- Ensured compliance with established policies and procedures related to Spoken English and IELTS training programs
- Participated in professional development seminars and workshops related to teaching English language courses.
- Increased IELTS test scores for students by developing targeted preparation strategies and providing regular feedback on progress.
- Enhanced student fluency in English by incorporating interactive language activities and multimedia resources into lessons.
- Boosted student confidence in spoken English skills by organizing engaging group discussions and role-play activities.
Education
Science -
S.G.A.D Khalsa Senior Secondry School
Tarn Taran, Punjab03.2016
Skills
- Skills/ IT Skills
- Tutoring
- Data Entry
- Typing
- Customer Service Representative
- Quick Learner
- Microsoft Excel
- Communication Skills
Languages
English
Full Professional
Timeline
Data Entry Operator
I World Studies
09.2022 - 11.2023
Customer Service Representative
Visa Empire
07.2020 - 08.2022
Spoken English and IELTS Trainer
Roman High-Tech
03.2017 - 02.2020
Science -
S.G.A.D Khalsa Senior Secondry School
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