Summary
Overview
Work History
Education
Skills
Timeline
Generic

Parampreet Kaur

Beaumont,AB

Summary

Construction Team Lead with extensive experience in utility mapping, stakeholder communication, and fiber optic infrastructure preparation. Proven ability to lead crews, interpret site plans, and uphold safety and compliance standards. Experienced in outdoor work, client interactions, and precise management of equipment and documentation. Customer Service Representative skilled in resolving complex inquiries, fostering strong relationships, and enhancing brand loyalty. Flexible hard worker ready to learn and contribute to team success.

Overview

9
9
years of professional experience

Work History

Construction Team Leader

F3Network
Red Deer, AB
01.2024 - Current
  • Lead on-site teams in residential and commercial construction projects, with a focus on underground utility planning and fiber optic line installation.
  • Conduct pre-construction site visits and explain the surveying process to homeowners and site stakeholders, ensuring a clear understanding of the locate and installation workflow.
  • Map and document existing underground utilities using site drawings, GPS tools, and locate records before any digging or installation work begins.
  • Coordinate with utility-locating services to ensure all utilities are properly identified and marked prior to ground disturbance.
  • Load, unload, and transport equipment up to 20 lbs multiple times daily; maintain equipment in a clean and working order.
  • Adhere strictly to safety protocols, and ensure proper use of company tools and vehicles for work-related purposes only.
  • Work varied hours, including weekends and overtime, as required to meet project deadlines.
  • Communicate with internal teams, clients, and contractors with professionalism and clarity, both in writing and verbally.
  • Manage multiple tasks and shifting priorities while maintaining attention to detail and project quality.
  • Provided training sessions for new staff members regarding protocols and procedures.
  • Created a timeline for completing tasks related to the project.

Sales Representative

Go Sales/Telus
06.2021 - 11.2023
  • Collaborated and executed medium to large scale recruitment events at malls and Universities
  • Provided Door to door Sales and Marketing both in person and over social media for Telus
  • Leveraged market knowledge to adapt Sales Strategy, which allowed for consistent quota attainment by 256%
  • Politely assisted customers via telephone
  • Communicated with vendors regarding tow availability and special orders
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing problems
  • Developed reputation as an efficient service provider with high levels of accuracy
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging dispatching center environment

Sales Specialist

Ledcor Technical Services
Vancouver, BC
06.2019 - 03.2021
  • Exceeded company and personal sales targets by 157% through effective strategy implementation.
  • Showcased product features to customers, addressing technical details to secure sales.
  • Leveraged consumer relationships to boost referrals in new and existing markets.
  • Planned and executed outbound sales calls and email campaigns targeting prospective clients.
  • Developed strategies that expanded customer base significantly.
  • Maintained accurate records of all customer interactions and transactions.
  • Monitored trends in the industry to stay informed about competitive landscape.
  • Followed up with customers post-sale to ensure satisfaction with their purchase decision.

Technical Support Analyst (CIA)

Geek Squad
11.2016 - 05.2019
  • Maintained and supported Microsoft Active Directory and performed administration of accounts creation of user accounts and outlook email
  • Troubleshooted network connectivity problems (cabling to network switches)
  • Maintained professional approach while providing an exceptional experience towards the clients

Education

PPL Licensed -

Edmonton Flying Club
Edmonton, AB
09.2019

Some College (No Degree) - Aviation

J Percy Page High School
Edmonton, AB

Skills

  • Valid Driver’s License and clean 3-year Driver’s Abstract
  • Strong understanding of Utility Locate procedures and mapping
  • Physically fit and experienced in working outdoors in all weather
  • Experienced with handling and transporting technical field equipment
  • Proven leadership in managing teams and projects independently
  • Strong communication and presentation skills with clients and stakeholders
  • Excellent organizational, problem-solving, and multitasking skills
  • Clean criminal background
  • Proficient in computer use for documentation, mapping, and reporting
  • Strong interpersonal skills with ability to work across departments and with external partners

Timeline

Construction Team Leader

F3Network
01.2024 - Current

Sales Representative

Go Sales/Telus
06.2021 - 11.2023

Sales Specialist

Ledcor Technical Services
06.2019 - 03.2021

Technical Support Analyst (CIA)

Geek Squad
11.2016 - 05.2019

PPL Licensed -

Edmonton Flying Club

Some College (No Degree) - Aviation

J Percy Page High School

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Parampreet Kaur