Parampreet Kaur
Edmonton,AB
Summary
Dynamic customer service professional with proven expertise at Tim Hortons, excelling in cash handling and customer relationship management. Recognized for maintaining composure in high-pressure situations while delivering exceptional service. Committed to team collaboration and ensuring customer satisfaction, consistently addressing inquiries and resolving issues efficiently.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Tim Hortons
02.2022 - 12.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Bachelor of Science - Nursing
State Institute of Nursing And Paramedical Science
Badal, Muktsar Sahib10-2019
Skills
- Cash handling
- Point of sale
- Inventory management
- Order processing
- Customer relationship management
- Team collaboration
- Reliability and punctuality
- Customer focus
Languages
Punjabi
Native or Bilingual
English
Professional Working
Timeline
Customer Service Cashier
Tim Hortons
02.2022 - 12.2023
Bachelor of Science - Nursing
State Institute of Nursing And Paramedical Science
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