Parampreet Kaur

• Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
• Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
• Put together estimates, specifications, and other project documents.
• Held construction progress and regular status meetings with project team.
• Verified completed projects met approved time, quality, and cost estimates.
• Communicated daily with vendors to keep project fully operational.
• Implemented quality control measures to maintain high standards of workmanship throughout all projects.

Human Resources Experience

• Implemented retirement plans, health benefits, and employee incentives to enhance retention and satisfaction.
• Created job descriptions and supported hiring efforts to align talent with company objectives.
• Oversaw onboarding processes for new hires, ensuring compliance with labor laws.
• Participated in organizational goal-setting and strategic planning initiatives.
• Developed workshops and training materials to enhance staff development.
• Managed performance reviews and addressed employee relations issues effectively.
• Established workplace guidelines, maintained personnel records, and responded to employee inquiries.
• Analyzed HR metrics and prepared reports for senior management.
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• Knowledge of security operations and procedures
• Ability to operate video surveillance and alarm systems
• Regularly patrol premises, maintaining a visible presence for clients at events and communicate with the public to ensure security procedures are followed
• Complete full building and grounds patrols every hour to spot and investigate concerns
• Maintained records of authorized personnel and provided access to appropriate staff members
• Scheduling security guard shifts and making sure they are staffed appropriately

• Collaborated and executed medium to large scale recruitment events at malls and Universities
• Provided Door to door Sales and Marketing both in person and over social media for Telus
• Leveraged market knowledge to adapt Sales Strategy, which allowed for consistent quota attainment by 256%
• Politely assisted customers via telephone
• Communicated with vendors regarding tow availability and special orders
• Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing problems
• Developed reputation as an efficient service provider with high levels of accuracy
• Managed customer calls effectively and efficiently in a complex, fast-paced and challenging dispatching center environment

• Showcased product features to customers and discussed technical details to overcome objections and lock in sales
• Created and implemented sales strategies to successfully exceed company and personal targets by a factor of 157%
• Leveraged consumer relationships to increase referrals over new and existing markets

• Maintained and supported Microsoft Active Directory and performed administration of accounts creation of user accounts and outlook email
• Troubleshooted network connectivity problems (cabling to network switches)
• Maintained professional approach while providing an exceptional experience towards the clients