Parampreet Kaur
Brampton,Ontario
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level office administrative position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Store Supervisor
GTA Plumbing And Electrical Supply
09.2022 - 02.2023
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Customer Service
McDonald’s
08.2021 - 11.2022
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Processed customer service orders promptly to increase customer satisfaction.
- Responded proactively and positively to rapid change.
Front Desk Executive
Modern Ielts Institute
06.2019 - 12.2019
- Introduced customers to resort amenities with pleasant and helpful demeanor.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Attended staff meetings and brought issues to attention of upper management.
Education
Chronic Disease And Management - Nursing
08.2022
Nursing Leadership And Management - Nursing
12.2021
General Nursing And Midwifery - Nursing
01.2019
Skills
- Critical Thinking
- Team Leadership
- Time Management
- Supply Ordering
- Conflict Resolution
- Employee Training
- Records Organization
- Flexible Work Schedule
- Cash Handling
- Handling Complaints
- Computer Proficiency
Timeline
Store Supervisor - GTA Plumbing And Electrical Supply
09.2022 - 02.2023
Customer Service - McDonald’s
08.2021 - 11.2022
Front Desk Executive - Modern Ielts Institute
06.2019 - 12.2019
Seneca College of Applied Arts And Technology - Chronic Disease And Management , Nursing
Seneca College of Applied Arts And Technology - Nursing Leadership And Management , Nursing
Gursewa College of Nursing - General Nursing And Midwifery , Nursing
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