Paramjot Singh
Calgary,AB
Summary
Dynamic Remote Sales Representative with Rogers Communications, adept at enhancing customer relations and delivering exceptional service. Proven track record in achieving sales targets through strategic relationship building and effective communication. Skilled in technical support and sales strategy development, consistently fostering brand trust and customer loyalty.
Overview
3
3
years of professional experience
Work History
Remote Sales Representative
Rogers Communications
01.2024 - 03.2025
- Provided remote technical support for customers experiencing difficulties with their devices, offering effective solutions that strengthened brand trust.
- Developed and presented sales strategies to increase target market sales.
- Achieved sales targets consistently by motivating team members and implementing effective sales strategies.
- Delivered exceptional customer service, addressing guest concerns promptly and professionally.
Customer Service Representative
Shell Gas Station
07.2023 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Concierge
Paragon Security
05.2022 - 02.2023
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Education
Business Management -
Portage College
Lac La Biche, None09.2024
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
Languages
English
Full Professional
Timeline
Remote Sales Representative
Rogers Communications
01.2024 - 03.2025
Customer Service Representative
Shell Gas Station
07.2023 - 12.2023
Concierge
Paragon Security
05.2022 - 02.2023
Business Management -
Portage College