Paramjit Kaur
Winnipeg,MB
Summary
Seeking a full-time position with proven problem-solving skills and exceptional communication skills to help people and looking for a job where professional skills can be developed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Specialist
Pilot Flying J
11.2022 - 11.2023
- Ensure the Travel Centers and Plazas are kept well stocked and organized
- Deliver fast service, friendly smiles, and clean facilities to all guests
- Manage vendor and inventory flow
- Merchandise promotions and value items to increase sales
- Analyze and understand information from key reports to increase sales
- Review and correct Plan O Grams weekly
- Verify pricing and signage execution
- Provide inventory transfer support and manage returns
- Local/Regional activity and competitor review
- Responsible for merchandising activity previously executed by 3rd party vendors
- Support store team's vendor management processes
- Assist with the accuracy of item level inventory
- Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules, regulations, policies, and procedures and manage returns
Delivery Driver
Canwest logistics by amazon
02.2022 - 08.2022
- Loading and unloading packages from delivery vehicles according to company guidelines
- Delivering packages on foot or by vehicle to residences and businesses within a specified area
- Communicate with dispatchers about deliveries before leaving the warehouse
- Communicating with customers about delivery status updates using phone, text, email, or other methods
- Keeping track of deliveries made and reporting problems to management
- Ensuring safe operation of delivery vehicle by complying with federal and state regulations regarding vehicle operation, maintenance, and insurance requirements
- Maintaining accurate records of deliveries and mileage driven for tax purposes
- Understanding company policies regarding customer service and behavior towards customers
- Providing excellent customer service by greeting customers in person or on the phone, answering questions about products or services, and resolving issues
Supervisor
Shell gas
06.2019 - 02.2022
- Supervise and coordinate the sales staff and cashiers
- Assign duties to sales workers and prepare work schedules
- Authorize payments and return of merchandise
- Supervise orders and receive deliveries from vendors and make payments to them
- Resolve issues that may arise, including customer complaints, requests and supply shortage
- Maintain specified inventory
- Prepare reports regarding sales volumes, merchandising and personal matters
- Train and arrange training for the new sales staff
- May perform key holding and managerial duties if required such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies
Guest Service Agent
Petro Canada
12.2017 - 04.2019
- Responsible for handling all cash register duties
- Understood all the responsibilities at work place including safety
- Recognized, priced and stored merchandise
- Handled all the complaints from customers with sensitivity
- Outstanding ability to perform several tasks at once
- Responsible for answering phone calls of customer to provide all the information regarding to new promotions
- Excellent written, verbal and organizational skills
Education
Online Course - Early Childhood Education
Red river college
Winnipeg, MB12.2024
Diploma in General Business management -
Olds college
Olds, AB04.2019
Bachelor's - Electronics and communication engineering
Punjabi university
Patiala, Punjab01.2016
Diploma in Electronics and communication engineering -
Punjab technical university
Jalandhar, Punjab01.2013
Skills
- Problem solving
- Communication
- Time Management
- Adaptability
- Persuasion and Negotiation
- Active listening
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
First aid/CPR certificate
Timeline
Retail Sales Specialist
Pilot Flying J
11.2022 - 11.2023
Delivery Driver
Canwest logistics by amazon
02.2022 - 08.2022
Supervisor
Shell gas
06.2019 - 02.2022
Guest Service Agent
Petro Canada
12.2017 - 04.2019
Online Course - Early Childhood Education
Red river college
Diploma in General Business management -
Olds college
Bachelor's - Electronics and communication engineering
Punjabi university
Diploma in Electronics and communication engineering -
Punjab technical university