Paramjit Kaur
Winnipeg,MB
Summary
Seeking a full-time position with proven problem-solving skills and exceptional communication skills to help people and looking for a job where professional skills can be developed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Specialist
Pilot Flying J
Headingley, MB, Canada
11.2022 - 11.2023
- Ensure the Travel Centers and Plazas are kept well stocked and organized
- Deliver fast service, friendly smiles, and clean facilities to all guests
- Manage vendor and inventory flow
- Merchandise promotions and value items to increase sales
- Analyze and understand information from key reports to increase sales
- Review and correct Plan O Grams weekly
- Verify pricing and signage execution
- Provide inventory transfer support and manage returns
- Local/Regional activity and competitor review
- Responsible for merchandising activity previously executed by 3rd party vendors
- Support store team's vendor management processes
- Assist with the accuracy of item level inventory
- Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules, regulations, policies, and procedures and manage returns
Delivery Driver
Canwest logistics by amazon
Edmonton, AB, Canada
02.2022 - 08.2022
- Loading and unloading packages from delivery vehicles according to company guidelines
- Delivering packages on foot or by vehicle to residences and businesses within a specified area
- Communicate with dispatchers about deliveries before leaving the warehouse
- Communicating with customers about delivery status updates using phone, text, email, or other methods
- Keeping track of deliveries made and reporting problems to management
- Ensuring safe operation of delivery vehicle by complying with federal and state regulations regarding vehicle operation, maintenance, and insurance requirements
- Maintaining accurate records of deliveries and mileage driven for tax purposes
- Understanding company policies regarding customer service and behavior towards customers
- Providing excellent customer service by greeting customers in person or on the phone, answering questions about products or services, and resolving issues
Supervisor
Shell gas
Banff, AB, Canada
06.2019 - 02.2022
- Supervise and coordinate the sales staff and cashiers
- Assign duties to sales workers and prepare work schedules
- Authorize payments and return of merchandise
- Supervise orders and receive deliveries from vendors and make payments to them
- Resolve issues that may arise, including customer complaints, requests and supply shortage
- Maintain specified inventory
- Prepare reports regarding sales volumes, merchandising and personal matters
- Train and arrange training for the new sales staff
- May perform key holding and managerial duties if required such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies
Guest Service Agent
Petro Canada
Calgary, AB, Canada
12.2017 - 04.2019
- Responsible for handling all cash register duties
- Understood all the responsibilities at work place including safety
- Recognized, priced and stored merchandise
- Handled all the complaints from customers with sensitivity
- Outstanding ability to perform several tasks at once
- Responsible for answering phone calls of customer to provide all the information regarding to new promotions
- Excellent written, verbal and organizational skills
Education
Online Course - Early Childhood Education
Red river college
Winnipeg, MB12.2024
Diploma in General Business management -
Olds college
Olds, AB04.2019
Bachelor's - Electronics and communication engineering
Punjabi university
Patiala, Punjab01.2016
Diploma in Electronics and communication engineering -
Punjab technical university
Jalandhar, Punjab01.2013
Skills
- Problem solving
- Communication
- Time Management
- Adaptability
- Persuasion and Negotiation
- Active listening
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
First aid/CPR certificate
Timeline
Retail Sales Specialist
Pilot Flying J
11.2022 - 11.2023
Delivery Driver
Canwest logistics by amazon
02.2022 - 08.2022
Supervisor
Shell gas
06.2019 - 02.2022
Guest Service Agent
Petro Canada
12.2017 - 04.2019
Online Course - Early Childhood Education
Red river college
Diploma in General Business management -
Olds college
Bachelor's - Electronics and communication engineering
Punjabi university
Diploma in Electronics and communication engineering -
Punjab technical university