Paramjeet Singh
Saskatoon
Summary
Field operations technician with strong commitment to delivering results. Adept at handling complex tasks in dynamic environments. Proven ability to collaborate effectively with teams and adapt to changing needs. Possess critical skills in troubleshooting, equipment maintenance, and efficient problem-solving. Known for reliability and focus on achieving operational excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Field Operations Technician
Xplore Inc.
06.2022 - Current
- Installation, upkeep, and repairs of LAN/WAN technologies and modern data transmission equipment
- Network equipment installation and configuration (e.g
- Ericsson, Ceragon, Alpha DC Power Systems, Ciena, Cisco)
- IP core, access network, and power equipment installation, testing, and maintenance
- Overseeing field-wide network construction and improvement initiatives
- Conducted regular equipment inspections, identifying potential issues early and ensuring prompt resolution to minimize disruptions to field operations.
- Actively participated in team meetings, keeping abreast of the latest industry trends and best practices to drive continuous improvement within the organization.
- Performed equipment installations, ensuring proper functionality and adherence to client specifications.
- Managed inventory of spare parts, tools, and equipment; maintained accurate records for efficient resource allocation.
- Conducted comprehensive site assessments to identify potential risks and develop appropriate mitigation strategies.
Field Service Technician
The Installation Group
05.2020 - 06.2022
- Install, maintain, and troubleshoot Bell satellite TV
- Establish wireless home internet by running, terminating, and splicing Cat 5 cable
- Plan layouts and run cable into buildings and through walls, attics, and crawl spaces
- Verify working service by testing equipment such as routers, modems, security systems, and various cable receivers
- Direct customer complaints and disputes to help resolve issues and minimize escalations
- Manage on-site and off-site installation, repair, maintenance, and test tasks
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Education
Certificate of Technical Studies - Telecommunications Networking Technician
Saskatchewan Polytechnic
Regina, SK12.2019
Skills
- Critical thinking and problem solving
- Customer Service
- Communication Skills
- Excellent Attention to Detail
- Field operations management
- Network connectivity
- Equipment installation
- System configuration
- Teamwork and collaboration
- Schematic reading
- Hand and power tool operation
- Advanced troubleshooting
Certification
- Networking Essentials, CISCO NETWORKING ACADEMY
- IT Essentials, CISCO NETWORKING ACADEMY
- Networking Basics, CISCO NETWORKING ACADEMY
Timeline
Field Operations Technician
Xplore Inc.
06.2022 - Current
Field Service Technician
The Installation Group
05.2020 - 06.2022
Certificate of Technical Studies - Telecommunications Networking Technician
Saskatchewan Polytechnic
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