PARAMJEET KAUR
Kitchener,ON
Summary
Dedicated work professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Currently looking for an opportunity to work with an reputed company to contribute to the safety and wellbeing of patients by providing outstanding service and working within professional boundaries.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Tim Hortons
10.2018 - 01.2023
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Developed strategy to increase sales and drive profits.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Pharmacy Cashier
Chadha Medical Store
08.2017 - 01.2018
- Increased customer satisfaction by providing friendly and efficient service during checkout process.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Assisted in managing inventory levels by accurately counting and restocking shelves as needed.
- Enhanced store security by vigilantly monitoring for potential theft and promptly reporting any suspicious activity.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Resolved customer complaints by actively listening, empathizing, and offering appropriate solutions.
- Collaborated with pharmacy staff to streamline workflow processes, improving overall efficiency and productivity.
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Assisted in creating visually appealing merchandise displays that attracted customer attention and increased sales opportunities.
- Balanced cash drawer at the end of each shift with consistent accuracy, demonstrating strong attention to detail.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Pharmacy Assistant - Pharmacy Assistant
George Brown College
TorontoHealth Care Administration And Service Management - Health Care Administration
Conestoga College
Waterloo, ON12.2019
Bachelors In Pharmacy - Medicine
PTU University
Punjab, India05.2017
Skills
- Task Delegation
- Operations Management
- Employee Scheduling
- Employee Performance Evaluations
- Team motivation
- Money Handling
- Customer Relations
- Customer Service
- Organizational Skills
- Decision-Making
- Multitasking
- Professionalism
- Computer Skills
- Task Prioritization
- Problem-solving aptitude
- Excellent Communication
- Attention to Detail
- Team Collaboration
- Interpersonal Relations
- Time Management
- Problem-Solving
- Positive Attitude
Languages
English
Full Professional
Timeline
Assistant Manager
Tim Hortons
10.2018 - 01.2023
Pharmacy Cashier
Chadha Medical Store
08.2017 - 01.2018
Pharmacy Assistant - Pharmacy Assistant
George Brown College
Health Care Administration And Service Management - Health Care Administration
Conestoga College
Bachelors In Pharmacy - Medicine
PTU University
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