Summary
Overview
Work History
Education
Skills
Websites
Certification
Honors Awards
Timeline
Generic

Paramjeet Arora

Toronto,ON

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor

Rasna Punjab
05.2023 - 08.2023
  • I assisted in creating staff schedules, managing labor costs, and ensuring adequate staffing levels to meet customer demand
  • I supervised inventory levels, place orders, and ensure stock rotation to minimize waste and maximize freshness
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Assistant Manager

Ice N Spice Indian Hakka and Cuisine
01.2023 - 04.2023
  • Implemented cost-saving measures while maintaining high-quality beverage offerings
  • Closed out the cash register and prepared cashier reports at the close of business
  • Improved customer service rankings by resolving issues quickly and accurately.

Customer Service Associate

Wine Rack
10.2022 - 12.2022
  • Provided exceptional customer service and product knowledge, resulting in increased customer loyalty and repeat business
  • Informed customers about special promotions and provided detailed information for various products.
  • Collaborated with team members to maintain a clean and organized store environment.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Customer Service Associate

Poco Loco Tapas and Bar
08.2019 - 12.2019
  • Created visually appealing content to showcase the restaurant's unique offerings, attracting a wider audience
  • Assisted in organizing promotional events that contributed to increased foot traffic
  • Developed and executed social media campaigns that increased online engagement.

Education

Postgraduate Degree, Hospitality Administration/Management - Hotel, Resort And Restaurant Management

George Brown College
04.2023

BBA - Marketing

Amity Business School
Mumbai, India
04.2020

Skills

  • Communication
  • Customer Relationship Management
  • Guest Satisfaction
  • Point of Sale (POS) Systems
  • Customer Satisfaction
  • Customer Support
  • Project Planning
  • Social Media Marketing
  • Quality Assurance

Certification

  • Opera pms 5 - Oracle
  • Smart Serve Ontario - The Alcohol and Gaming Commission of Ontario
  • California Wine certification - Capstone Wine education program
  • Standard - CPR / AED / First-Aid Certification Cou - Workplace Medical Corp.

Honors Awards

  • Dean's List - George Brown College, 04/01/23, I am proud to have earned a place on the Dean's List during my college studies. This achievement reflects my commitment to academic excellence and my dedication to maintaining a high level of performance in my coursework. It also highlights my strong work ethic, time management skills, and ability to consistently deliver outstanding results in my academic pursuits.
  • Certificate in Analytics for Business Intelligence - Amity Global Institute, Singapore, 11/01/19, Completed my Certificate in Analytics for Business Intelligence with distinction.

Timeline

Supervisor

Rasna Punjab
05.2023 - 08.2023

Assistant Manager

Ice N Spice Indian Hakka and Cuisine
01.2023 - 04.2023

Customer Service Associate

Wine Rack
10.2022 - 12.2022

Customer Service Associate

Poco Loco Tapas and Bar
08.2019 - 12.2019

Postgraduate Degree, Hospitality Administration/Management - Hotel, Resort And Restaurant Management

George Brown College

BBA - Marketing

Amity Business School

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