Param Chitaliya
Toronto,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Shipping Material Handler
Ivy Technology
01.2022 - Current
- Collaborate with management and supervisors to meet operations in high demanding scheduled targets.
- Conduct critical pre-installation conferences with contractors, consultants and manufacturer's representatives.
- Monitor and control inventory practices to ensure accuracy and avoid discrepancies.
- Maintain product identification and location programs.
- Perform audits, counts and receipts of all inventory.
- Reduced shipment errors by thoroughly inspecting materials before and after packaging.
- Ensured timely delivery of shipments by coordinating with transportation providers and tracking packages throughout transit.
- Assisted in the development of improved inventory management systems for more accurate stock control.
- Collaborated with team members to optimize the loading and unloading process for incoming and outgoing shipments.
- Streamlined the shipping process by implementing an efficient inventory management system.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Automotive Sales Consultant
Mahindra First Choice Services Ltd.
04.2021 - 10.2021
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Increased dealership revenue through effective negotiation and closing techniques.
- Developed strong relationships with customers for repeat business and referrals.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
- Improved overall team performance by sharing best practices and collaborating on joint deals when necessary.
- Responded to customer enquiries via telephone and email.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Education
Post-Degree Certificate - Project Management
Humber College
Toronto, ON12.2022
Post-Degree Certificate - Human Resource Management
Humber College
Toronto, ON12.2021
Skills
- Record Keeping
- Shipping Documentation
- Customer Service
- Warehouse Safety
- Barcode Scanning
- Quality Control
- Computer Literacy
- Pallet Jack Handling
- Sales forecasting
- Team collaboration
- Automotive industry knowledge
- Strong negotiation skills
- Adaptability to change
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Certification
OMVIC
FORKLIFT
VALID CLASS G LICENSE
Timeline
Senior Shipping Material Handler
Ivy Technology
01.2022 - Current
Automotive Sales Consultant
Mahindra First Choice Services Ltd.
04.2021 - 10.2021
Post-Degree Certificate - Project Management
Humber College
Post-Degree Certificate - Human Resource Management
Humber College
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