Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Parakh Bansal

Hanover,Ontario

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

3
3
years of professional experience

Work History

Cashier

Tim Hortons
05.2023 - Current
  • Proficiency in managing time efficiently, especially during peak hours, when needed to process orders quickly and keep the workflow smooth
  • Maintain current knowledge of store promotions and highlight sales to customers.
  • Utilize POS system to oversee consumer transactions efficiently, manage cash, credit/debit cards, and mobile payments quickly and accurately.
  • Build relationships with customers to encourage repeat business.
  • Upsell additional products and services to customers, increasing revenue.

Administrative Assistant

Blink Eyewear
08.2022 - 04.2023
  • Manage and organize electronic files and records, including efficiently filing and categorizing documents and contracts
  • Establishing administrative procedures and processing invoices and expense reports.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Office Clerk- CO OP

Bonafide Glass And Mirror
02.2022 - 07.2022
  • Utilized office management software to record and track customer information.
  • Supported office operations by troubleshooting technical issues with computers, printers, and other equipment as needed.
  • Delivered clerical support by handling range of routine and special requirements.
  • Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
  • Demonstrated a commitment to continuous improvement by proactively identifying areas where processes could be optimized and presenting solutions to supervisors or team members for consideration.

Front Desk

Comfort Inn
08.2021 - 02.2022
  • Greeted visitors in a civil and respectful manner, directing them to the reasonable and appropriate areas
  • Managed the calls, answering them and directing/transferring them to person or department concerned
  • Scheduled appointments and meetings, maintaining calendars and coordinating meeting room reservations
  • Responded to inquiries from staff, guests and clients providing information and guidance in a timely and precise manner.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.

Education

Diploma In Business Management - Business

Georgian College
Barrie, ON
12.2023

High School - Commerce

GMSSS-16
Chandigarh, India
03.2020

Skills

  • Microsoft Office
  • Customer Service
  • Inventory Management
  • Tally ERP9
  • First Aid and CPR Class 'C' Certified
  • Analytical and problem solving
  • Reports and documents
  • Records Maintenance
  • Cash handling and management
  • Organizational abilities
  • Point-of-sale system operation

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Cashier

Tim Hortons
05.2023 - Current

Administrative Assistant

Blink Eyewear
08.2022 - 04.2023

Office Clerk- CO OP

Bonafide Glass And Mirror
02.2022 - 07.2022

Front Desk

Comfort Inn
08.2021 - 02.2022

Diploma In Business Management - Business

Georgian College

High School - Commerce

GMSSS-16

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Parakh Bansal