Ali Latifi
Toronto,ON
Summary
Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
4
4
years of professional experience
Work History
School
Centennial College
Scarborough, ON
09.2022 - Current
Customer Service Representative
CIBC
Toronto, ON
02.2022 - 09.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Cashier/Customer Service Representative
Subway
Toronto, ON
11.2021 - 02.2022
- Operated cash register, collected payments and provided accurate change.
- Closing and opening the store, accurate cash operation
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Sales Associate
tommy bahama
Old Toronto, ON
02.2020 - 03.2021
- Delivered positive customer experiences through friendly conversation and fast service.
- Resolved customers' complaints by smoothly handling returns, exchanges and other service needs.
- Welcomed customers, offering assistance to help find store items.
Education
Google Ux/Ui Certificate -
UX/UI
12.2021
Diploma - Sound Design And Production
MFT College
Tehran2015
Art School Diploma - Cinema
Kanoon Cinema Garane Javan
Tehran07.2012
Advanced Diploma - Software Engineering
Centennial College of Applied Arts And Technology
Scarborough, ONSkills
- Detail oriented
- Teamwork and Collaboration
- Organization Skills
- Critical Thinking Skills
Languages
English
Farsi
Turkish
Timeline
School
Centennial College
09.2022 - Current
Customer Service Representative
CIBC
02.2022 - 09.2022
Cashier/Customer Service Representative
Subway
11.2021 - 02.2022
Sales Associate
tommy bahama
02.2020 - 03.2021
Google Ux/Ui Certificate -
UX/UI
Diploma - Sound Design And Production
MFT College
Art School Diploma - Cinema
Kanoon Cinema Garane Javan
Advanced Diploma - Software Engineering
Centennial College of Applied Arts And Technology
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