Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paola Carolina Romero Herrera

Palm Springs

Summary

Dedicated customer service professional with proven efficiency in resolving customer issues. Strong communication and adaptability skills drive high satisfaction and team collaboration.

Overview

4
4
years of professional experience

Work History

Cubanito restaurant

waitress
Port Saint Lucie
12.2023 - 11.2025
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Cinco de mayo

waitress
Port Saint Lucie
05.2022 - 11.2023
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Temple street

waitress chinese restaurant
Fort Lauderdale
07.2021 - 02.2022
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.

Education

High School Diploma -

San Ignacio Del Loyola
Nicaragua
12-2021

Skills

  • Customer service
  • Complaint resolution
  • Task prioritization
  • Cross-functional collaboration
  • Ongoing training
  • Customer relationship management
  • Problem solving

Timeline

Cubanito restaurant

waitress
12.2023 - 11.2025

Cinco de mayo

waitress
05.2022 - 11.2023

Temple street

waitress chinese restaurant
07.2021 - 02.2022

High School Diploma -

San Ignacio Del Loyola

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Paola Carolina Romero Herrera