Paola Carolina Romero Herrera
Palm Springs
Summary
Dedicated customer service professional with proven efficiency in resolving customer issues. Strong communication and adaptability skills drive high satisfaction and team collaboration.
Overview
4
4
years of professional experience
Work History
Cubanito restaurant
waitress
Port Saint Lucie
12.2023 - 11.2025
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cinco de mayo
waitress
Port Saint Lucie
05.2022 - 11.2023
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Temple street
waitress chinese restaurant
Fort Lauderdale
07.2021 - 02.2022
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
San Ignacio Del Loyola
Nicaragua 12-2021
Skills
- Customer service
- Complaint resolution
- Task prioritization
- Cross-functional collaboration
- Ongoing training
- Customer relationship management
- Problem solving
Timeline
Cubanito restaurant
waitress
12.2023 - 11.2025
Cinco de mayo
waitress
05.2022 - 11.2023
Temple street
waitress chinese restaurant
07.2021 - 02.2022
High School Diploma -
San Ignacio Del Loyola