PAOLA SALGADO BRAVO
Rancho Cucamonga
Summary
Dedicated and customer-focused professional Office Assistant with 2 years of experience in providing excellent customer service, and maintaining efficient office operations. Skilled in effectively communicating with diverse individuals. Skilled in team collaboration, communication, and problem-solving. Adaptable to learning new computer programs. Experience handling multiple tasks efficiently, meeting deadlines, and prioritizing responsibilities in a fast-paced environment. Reliable professional trained in shipping and receiving. Accomplished in handling fast-paced work with professionalism and minimizing discrepancies by meticulously reviewing errors. Quick learner with excellent technical abilities.
Overview
7
7
years of professional experience
Work History
Key Leader
Grand Burger
Rancho Cucamonga
08.2023 - Current
- Provided exceptional customer service, addressing inquiries, and resolving issues promptly.
- Opened and closed store in absence of senior managers.
- Assisted in managing office operations, inventory sheets, keeping records, and communicating with vendors.
- Assisting with inventory.
- Trained new staff on customer service protocols and menu knowledge.
- Resolved customer complaints by providing timely solutions and support.
Secretary
L&A Road Service
San Bernardino
02.2021 - 07.2023
- Managed daily office operations, ensuring a smooth workflow and optimal efficiency.
- Handling administrative tasks, like paperwork and data entry, and keeping records of all services done.
- Handling incoming and outgoing mail.
- Organizing files and records.
- Prepare documents and process invoices.
- Provided exceptional customer service, addressing inquiries.
- Assisted in scheduling appointments.
- Answering phones.
- Greeting visitors.
Shipping and Receiving Clerk
Topson Downs
Chino
12.2018 - 02.2021
- Processed incoming shipments and verified product quantities against packing slips.
- Processed outbound shipments, including packing and labeling products for delivery.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Operated computers to access information related to shipping activities.
- Prepared packages for shipping and determined most economical shipping methods.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Inspected outgoing packages for damage before sealing them up for shipment.
- Processed returns efficiently according to company policies and procedures.
Education
High School -
Upland High School
Microsoft Office Word
Chaffey College
Rancho Cucamonga, CAComputer Keyboarding: Speed and Accuracy Development
Chaffey College
Excel
Chaffey College
Rancho Cucamonga, CASkills
- Microsoft Excel
- Adaptability
- Customer service
- computer skills
- Microsoft Office
- Attention to detail
- Data entry
- Effective communication
- Problem solving
References
- Laura Estrada, (909) 329-4133
- Maria G Munoz, L&A Road Service, laroadservice2020@gmail.com, (909) 874-5614
- Joanne Valencia, (323) 828-6636
Languages
Spanish
Languages
English
Professional
Spanish
Professional
Timeline
Key Leader
Grand Burger
08.2023 - Current
Secretary
L&A Road Service
02.2021 - 07.2023
Shipping and Receiving Clerk
Topson Downs
12.2018 - 02.2021
High School -
Upland High School
Microsoft Office Word
Chaffey College
Computer Keyboarding: Speed and Accuracy Development
Chaffey College
Excel
Chaffey College
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