Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paola Nunez Bracamontes

Downey

Summary

With 12 years of experience in customer service, office administration, and field support, I am highly adaptable, able to adjust to diverse projects and evolving needs. Known for my patience, attention to detail, and thorough work, I bring strong organizational skills to efficiently manage tasks in fast-paced environments. I consistently strive to deliver high-quality results that exceed expectations, tailoring my approach to meet the unique needs of each person or project.

Overview

12
12
years of professional experience

Work History

Office Support

Pacific Coast Tree Experts
02.2019 - Current

SCE Contract Management

  • Assigned work to crews and recorded crew production and hours
  • Handled accounting and invoicing for completed projects
  • Managed employee onboarding and offboarding processes
  • Secured city and encroachment permits to ensure compliance
  • Collaborated with SCE upper management to ensure the safe and successful completion of projects and accurate billing
  • Coordinated with subcontractors and partnered vendors to implement effective collaboration and ensure a smooth workflow
  • Recently involved in emergency wildfire-related projects


LADWP Contract Management

  • Maintained, updated, and submitted daily crew production records
  • Verified and cross-referenced completed work daily to ensure accuracy


PG&E Contract Management

  • Assigned work to crews and managed daily log-in and log-out reports
  • Invoiced weekly work and maintained accurate crew production records

Patient Care Coordinator

All About Eyez With Roshanak Nasar O.D
12.2017 - 03.2019
  • Conducted ophthalmic pre-testing using machines and standard tests
  • Verified insurance eligibility and submitted service requests
  • Scheduled patient appointments and follow-ups based on insurance eligibility and individual needs
  • Filled and dispensed prescription orders
  • Processed and identified gaps in cash-handling procedures at the end of each day, maintaining records of money flow and earnings for the doctor
  • Managed sales and order processing
  • Maintained office upkeep and managed inventory stock
  • Facilitated the transition of patients and records from a retiring doctor to a new practice owner

Patient Care Coordinator

William M. Rogoway
04.2013 - 02.2019
  • Opthalmic Pre-testing
  • Insurance eligibility
  • Patient scheduling
  • Filled / Dispensed RX orders
  • Processed and identified gaps in proper cash-handling procedures
  • Sales and order processing

Education

High School Diploma -

Warren High School
Downey, CA
06.2013

Skills

  • Project Management: Skilled in tracking, planning, invoicing, and coordinating work with team members
  • Billing & Rates: Experience managing charges and rates for various projects and services
  • Medical Coordination: Proficient in verifying insurance coverage, patient care planning, billing and coding, charting, record-keeping, and bookkeeping
  • Software Knowledge: Experienced in Microsoft Excel, Word, QuickBooks, Google Docs, and Smartsheet

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Office Support

Pacific Coast Tree Experts
02.2019 - Current

Patient Care Coordinator

All About Eyez With Roshanak Nasar O.D
12.2017 - 03.2019

Patient Care Coordinator

William M. Rogoway
04.2013 - 02.2019

High School Diploma -

Warren High School
Paola Nunez Bracamontes