Paola Agudelo Alvarez
Toronto,ON
Summary
Dynamic sales and account management Professional. Highly motivated and results-driven professional with nearly seven years of experience in sales and account management. Proven ability to drive revenue growth through strategic negotiation, consultative selling, and excellent relationship-building skills. Bilingual in English and Spanish, proficient in managing the entire sales cycle, and experienced in leveraging tools like Salesforce CRM and HubSpot for lead generation and account management. Adept at identifying business opportunities, closing deals, and exceeding sales targets while maintaining a customer-centric approach.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
Uber
Toronto, Ontario
08.2024 - Current
- Generate new business opportunities through proactive prospecting via cold calls, emails, and social media.
- Conduct over 50+ outbound sales calls daily, delivering compelling pitches tailored to customer needs.
- Utilize consultative approach to prospect inbound leads.
- Manage the entire sales process, from initial contact to deal closure, ensuring a seamless transition to the onboarding team.
- Build and nurture relationships with prospects and customers to foster trust and loyalty.
Sales Account Manager
Vanmates
Toronto, Ontario
06.2022 - 08.2024
- Identified and engaged potential clients through various channels, including cold calling and networking.
- Delivered product demonstrations, negotiated terms, and successfully closed sales deals.
- Utilized inbound leads to achieve and surpass monthly sales targets.
- Created detailed sales reports to track progress and align with business goals.
- Managed accounts to ensure customer satisfaction and account retention.
Head of Sales
Salvatech
Barranquilla, CO
12.2021 - 06.2022
- Led B2B IT-as-a-service (IaaS) sales initiatives, meeting monthly revenue targets.
- Lead generation through cold calling, cold emails, and different channels.
- Identified new sales opportunities, developed innovative customer acquisition strategies, and closed high-value deals.
- Built strong relationships with clients, enhancing customer retention and satisfaction.
Account Manager
Flag soluciones
Barranquilla , CO
01.2021 - 12.2021
- Identified and engaged potential clients via cold calls and emails, closing deals, and forging long-term partnerships.
- Consistently achieved monthly revenue goals through effective B2B sales strategies.
- Conducted market research to identify potential customers.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
Project Manager
ESW Windows
Barranquilla , CO
01.2020 - 12.2020
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Managed projects worth $1.5M USD, ensuring timely delivery and alignment with client expectations.
- Maintained direct communication with clients to provide personalized customer service.
- Oversaw account management for both new and existing partners.
Account Executive
Berlitz
Bogota , CO
09.2018 - 12.2019
- Achieved monthly sales revenue goals, generating over $50,000 USD.
- Utilized a consultative sales approach to identify and meet client needs.
- Prospected for new business through cold calling and email campaigns.
- Identified potential new customers through research of industry trends and competitive analysis.
Education
Diploma in Business Administration
Toronto School of Management
Toronto, ON09-2023
Master Digital Marketing And Sales
IEBS Business School
Spain- Online06-2022
Bachelor in Business Administration
Sabana University
Bogota, CO09-2018
Skills
- Sales & Account Management: End-to-end sales cycle, B2B and B2C expertise, client retention
- Lead Generation & Prospecting: Cold calling, email campaigns, and social media outreach
- CRM Proficiency: Skilled in Salesforce and HubSpot for pipeline management and reporting
- Consultative Sales Approach: Tailored solutions based on customer needs
- Relationship Building: Developing long-term partnerships and ensuring client satisfaction
- Strategic Closing: Strong negotiation and deal-closing abilities
Languages
English
Professional
Spanish
Professional
Timeline
Inside Sales Representative
Uber
08.2024 - Current
Sales Account Manager
Vanmates
06.2022 - 08.2024
Head of Sales
Salvatech
12.2021 - 06.2022
Account Manager
Flag soluciones
01.2021 - 12.2021
Project Manager
ESW Windows
01.2020 - 12.2020
Account Executive
Berlitz
09.2018 - 12.2019
Diploma in Business Administration
Toronto School of Management
Master Digital Marketing And Sales
IEBS Business School
Bachelor in Business Administration
Sabana University
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