Panveer Kaur
mississauga,ON
Summary
Results-driven professional with experience at Spencer ARL, excelling in inventory management and compliance. Proficient in electronic records systems and effective communication, I have successfully streamlined documentation processes, enhancing operational efficiency. Recognized for conflict resolution skills, I consistently deliver exceptional customer support while maintaining confidentiality and compliance standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
Spencer ARL
Mississauga, Canada
04.2023 - 10.2024
- Coordinated with vendors to maintain accurate inventory through efficient documentation processing.
- Managed inbound and outbound orders, ensuring precision and optimal time management.
- Delivered high-level administrative support while ensuring compliance with health and safety standards.
- Facilitated effective communication between internal departments and external partners.
Sales and Customer Support Associate
Supplement and Wellness Retailer
Mississauga, Canada
11.2021 - 04.2023
- Delivered exceptional front-desk customer service and support
- Handled client inquiries, appointment scheduling, and payment processing
- Maintained client records, updated customer information, and handled confidential data with discretion
- Trained new staff on POS systems and CRM tools
Education
Medical Terminology Certificate -
Coursera
05.2025
Diploma - International Business
Niagara College
Niagara-on-the-Lake, ON01.2023
Skills
- Electronic records systems
- Microsoft Office Suite
- Appointment scheduling and multi-line phones
- Data entry and document processing
- Conflict resolution and patient communication
- Confidentiality and compliance
- Medical terminology
- Cost reduction strategies
- Punctual and reliable
- Effective communication
Certification
- WHMIS Certified
- Standard First Aid & CPR
- Medical Terminology (Enrolled)
Availability
Flexible to work early mornings, evenings, and weekends as required Able to cover occasional Sunday shifts and available for on-call work
References
References available upon request.
Timeline
Shipping and Receiving Clerk
Spencer ARL
04.2023 - 10.2024
Sales and Customer Support Associate
Supplement and Wellness Retailer
11.2021 - 04.2023
Medical Terminology Certificate -
Coursera
Diploma - International Business
Niagara College
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