Pantea Naghshineh
North York
Summary
Developed crucial skills in fast paced customer service environments, focusing on communication and problem resolution. Demonstrates ability to adapt quickly and effectively to new challenges and responsibilities. Seeking to leverage these transferrable skills in new and dynamic field.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Desk Assistant
Rono A. Baijnath Law Offices
01.2024 - Current
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Greeted guests in with friendliness and professionalism.
- Managed incoming calls and directed them to appropriate departments for timely resolutions.
- Developed positive relationships with clients through excellent interpersonal skills during phone conversations or face-to-face interactions.
Student Assistant
George Brown College
01.2025 - 04.2025
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
Education
Business Administration - Marketing
George Brown College
Toronto, ONIntroduction to Marketing - undefined
Seneca Polytechnic College
Toronto, ON01.2024
High School Diploma - undefined
A.Y. Jackson Secondary School
Toronto, ON01.2023
Skills
- Document management
- Proofreading
- Strong organization
- Front desk operations
Certification
The Complete NFT (Non-Fungible Tokens) Course: Art and Tech – 2022
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Student Assistant
George Brown College
01.2025 - 04.2025
Desk Assistant
Rono A. Baijnath Law Offices
01.2024 - Current
Introduction to Marketing - undefined
Seneca Polytechnic College
High School Diploma - undefined
A.Y. Jackson Secondary School
Business Administration - Marketing
George Brown College
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