Pantea Forozandeh
South San Francisco
Summary
Dynamic professional with five years of diverse customer service experience in fast-paced environments. Demonstrates strong communication and time management abilities while building brand awareness and enhancing customer engagement.
Overview
5
5
years of professional experience
Work History
Server, Barista
Maison Alyzee
Burlingame
11.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and special dietary needs.
- Maintained cleanliness and organization of dining area and tables.
- Collaborated with kitchen staff to ensure timely food delivery.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
Makeup Artist
MAC
San Francisco
01.2025 - 11.2025
- Provided makeup services for fashion shoots and weddings.
- Utilized various application techniques including airbrushing, contouring, highlighting, blending, shading, and color correction.
- Demonstrated makeup techniques and provided tips to clients for enhancing their natural beauty.
- Developed relationships with local businesses to generate referrals for potential clients seeking makeup services.
Makeup Artist
Blue Mercury
San Francisco
09.2024 - 01.2025
- Demonstrated makeup techniques and provided tips to clients for enhancing their natural beauty.
- Participated in trade shows and industry events to network with other professionals and promote services offered.
- Ensured cleanliness and organization of workstations and maintained sanitary environment for all tools and products.
Crew Member
Trader Joes
South San Francisco
06.2022 - 06.2024
- Personalized guest experiences, going the extra mile to satisfy customer needs.
- Collaborated with managers and crew members to ensure timely and accurate order preparation.
- Maintained professional appearance and adhered to company dress code, enhancing customer perception.
- Coordinated urgent tasks efficiently to meet deadlines in a fast-paced environment.
Barista
Paris Baguette
San Bruno
06.2021 - 11.2021
- Collaborated with team members to deliver timely service during peak hours, enhancing customer experience.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty to products and services.
- Assisted in training new baristas on proper techniques for making beverages and operating equipment.
- Engaged in ongoing training sessions to remain informed on industry trends and improve beverage quality.
Education
Associate of Science - Psychology
San Francisco State University
San Francisco05-2028
Skills
Communication
- Customer service
- Time management
- Adaptability
- Problem solving
- Detail-orientated
- Brand building and awareness
- Product recommendation
Languages
- English, Fluent
- Farsi, Fluent
Timeline
Server, Barista
Maison Alyzee
11.2025 - Current
Makeup Artist
MAC
01.2025 - 11.2025
Makeup Artist
Blue Mercury
09.2024 - 01.2025
Crew Member
Trader Joes
06.2022 - 06.2024
Barista
Paris Baguette
06.2021 - 11.2021
Associate of Science - Psychology
San Francisco State University