Pannid Doeut
Santa Cruz,CA
Summary
Hardworking offering 15 years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations.
Overview
8
8
years of professional experience
Work History
Head Cashier
Home Depot
07.2015 - 08.2023
- Trained new team members in cash register operation, stock procedures and customer services.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Helped customers find specific products, answered questions and offered product advice.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed refunds for worn, damaged and broken merchandise.
Education
High School Diploma -
Cabrillo College
Aptos, CA06.2008
Skills
- Payment Processing
- Price Verification
- Supply Restocking
- Drawer Balancing
- Cash Handling
- Point of sale operation
- Multi-tasking skill
- Basic math skills
- Refunds and exchanges
Timeline
Head Cashier
Home Depot
07.2015 - 08.2023
High School Diploma -
Cabrillo College
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