Pankush Gupta
Surrey,BC
Summary
Dedicated professional with strong customer service skills and safety compliance expertise. Proven ability to handle conflicts and ensure a secure environment, ready to contribute positively to team success.
Overview
3
3
Languages
1
1
Certification
3
3
years of professional experience
Work History
Sales Associate
Chevron
Surrey, British Columbia
10.2024 - 06.2026
- Assisted customers with product selection and answered inquiries.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves and ensured product availability for customers.
- Monitored inventory levels and reported discrepancies to management.
- Built and maintained relationships with peers and upper management to drive team success.
Framing Carpenter
Bright star
Surrey, BC
07.2025 - 05.2026
- Constructed frameworks for residential and commercial buildings, ensuring structural stability and adherence to design specifications.
- Connected headers over windows and doorways to support load-bearing capacity, enhancing overall structural safety.
- Installed doors, windows, and trim, reinforcing structural integrity while improving aesthetic appeal.
- Operated power tools and hand tools safely to execute framing tasks efficiently.
- Maintained a clean and organized work environment to promote safety and efficiency.
Security Guard
Dollarama
Coquitlam, British Columbia
01.2023 - 03.2025
- Monitored store premises to ensure safety and security for customers and staff.
- Monitored surveillance cameras to detect security breaches and respond swiftly to potential threats. for any suspicious activity or intruders.
- Enforced store policies and procedures to maintain a safe shopping environment.
- Assisted in emergency response situations, coordinating with local authorities.
- Reported incidents and maintained accurate logs to ensure accountability and facilitate incident resolution.
- Administered first aid in accordance with training guidelines.
- Provided customer service assistance to staff and visitors in a professional manner.
- Resolved customer issues promptly to enhance service quality. and reported clear information while working under minimal supervision.
Event Security Guard
Guard tech
Vancouver, British Columbia
01.2023 - 01.2024
- Monitored event entrances to ensure authorized access only.
- Supervised entrance points throughout the event venue to ensure no prohibited items were allowed inside.
- Conducted bag checks and screenings for prohibited items.
- Patrolled event areas to maintain safety and security protocols.
- Responded promptly to incidents and emergencies during events.
- Reported suspicious activities and potential threats to management.
- Maintained clear communication with law enforcement personnel on-site.
Education
Bachelor of Arts - Management
City University of Seattle
Vancouver, BC09-2025
Skills
- General security
- Surveillance monitoring
- Crisis management
- Safety compliance
- Crowd management
- Investigative skills
- Physical fitness
- Conflict resolution
- Team collaboration
- Communication skills
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Certification
- Driving license class 5
- First aid level 2
- Fall protection
- WHIMIS
Timeline
Framing Carpenter
Bright star
07.2025 - 05.2026
Sales Associate
Chevron
10.2024 - 06.2026
Security Guard
Dollarama
01.2023 - 03.2025
Event Security Guard
Guard tech
01.2023 - 01.2024
Bachelor of Arts - Management
City University of Seattle