Pankaj Kumar
Surrey,BC
Summary
Dynamic foodservice professional with a proven track record at Wexford, excelling in cost reduction and process improvement. Skilled in foodservice technology and regulations, I foster team collaboration and enhance service quality. My strong communication abilities and commitment to customer satisfaction drive successful outcomes in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Food-service
Wexford
T
12.2024 - 07.2025
- Contributed to cost reduction initiatives by identifying opportunities for improved processes or vendor relationships related to foodservice operations.
- Actively participated in team meetings and contributed ideas for improving service quality or boosting revenue opportunities within the foodservice department
Tour Guide
Self Employed Services
Delhi India
03.2017 - 05.2023
- Designed and executed engaging tours tailored to diverse audiences.
- Developed comprehensive itineraries showcasing local history and culture.
- Implemented effective customer feedback systems to enhance tour experiences.
- Coordinated logistics and transportation for seamless tour operations.
- Established partnerships with local businesses to enrich tour offerings and support community engagement.
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Pankaj Chinese Point
Self Employed Services
Delhi India
01.2004 - 05.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma - Certificate In Industrial Training Institute
Govt Boys Senior Secondary School
New Delhi 07.1999
Skills
- Foodservice staff management
- Foodservice technology
- In-flight foodservice
- Foodservice marketing
- Foodservice support
- Foodservice regulations
- Foodservice industry knowledge
- Foodservice equipment
- Foodservice regulations compliance
Languages
English,Hindi,Punjabi
Full Professional
Timeline
Food-service
Wexford
12.2024 - 07.2025
Tour Guide
Self Employed Services
03.2017 - 05.2023
Pankaj Chinese Point
Self Employed Services
01.2004 - 05.2014
High School Diploma - Certificate In Industrial Training Institute
Govt Boys Senior Secondary School