Pankaj Kumar
Calgary,AB
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Canadian Liquor Store At Elbow Drive
12.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Tallied cash drawer at beginning and end of each work shift.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier and Ownership
Satbeer Grocery Store
03.2018 - 09.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelor of Commerce - Commerce And Business Administration
Kurukshetra University Kurukshetra
Kurukshetra (India)05.2018
Skills
- Customer Service
- ID Verification
- Returns processing
- POS Systems
- Customer Assistance
- Payment Collection
- Cash Handling
- Product restocking
- Product Recommendations
- Order Packaging
- Sales expertise
Languages
English
Native or Bilingual
Hindi
Full Professional
Punjabi
Professional Working
Certification
ProServe Certificate
Timeline
Cashier
Canadian Liquor Store At Elbow Drive
12.2023 - Current
Cashier and Ownership
Satbeer Grocery Store
03.2018 - 09.2023
Bachelor of Commerce - Commerce And Business Administration
Kurukshetra University Kurukshetra
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