Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pankaj Bhardwaj

Regina,Saskatchewan

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

14
14
years of professional experience

Work History

Associate

Reliance Retail
05.2020 - 12.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Sales Associate

Vijay Grocery Store
Sri Ganganagar, Rajasthan
04.2010 - 12.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

MBA - Finance And Marketing

Madurai Kamaraj University
Bangalore
11.2009

B.Com - Accounting And Finance

S G N Khalsa College
Sri Ganganagar
04.2006

High School Diploma -

S G N Khalsa Sr. Sec School
Sri Ganganagar
04.2003

Skills

  • Data Entry
  • Cash Handling
  • Management Support
  • Workplace Safety
  • Preparing Reports
  • Computer Skills
  • Attention to Detail
  • Customer Service
  • Time Management
  • Courteous and Professional
  • Flexible Schedule
  • Oral Communication

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Kannada
Limited Working

Timeline

Associate

Reliance Retail
05.2020 - 12.2023

Sales Associate

Vijay Grocery Store
04.2010 - 12.2019

MBA - Finance And Marketing

Madurai Kamaraj University

B.Com - Accounting And Finance

S G N Khalsa College

High School Diploma -

S G N Khalsa Sr. Sec School

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Pankaj Bhardwaj