Panisara Sutthiarkhan
Covina
Summary
A dedicated professional with solid background in case management and commitment to delivering impactful results. Known for excellent team collaboration and adaptability in dynamic environments. Reliable in managing client needs and adept in conflict resolution and case analysis.
Overview
6
6
years of professional experience
Work History
Medical Case Specialist II
Leidos
07.2021 - Current
- Assisted in case management processes to ensure timely resolution of client inquiries.
- Supported documentation and data entry for case files, maintaining accuracy and organization.
- Scheduled follow-up and rescheduled appointments for examinees.
- Optimized workload management to handle high-volume cases without compromising accuracy or attention to detail.
- Determined appropriate examinations, tests and specialists required for each case.
Medical Assistant
Accelerated Urgent Care
01.2021 - 07.2021
- Streamlined front office processes, enhancing patient check-in efficiency and satisfaction.
- Trained new staff on office protocols and best practices for patient interaction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
Atiga Family Practice
10.2020 - 07.2021
- Administered patient care, including vital sign checks and medical history documentation.
- Assisted with patient scheduling and managed electronic health records efficiently.
- Supported physicians during examinations, ensuring smooth workflow in clinical settings.
- Educated patients on treatment plans and post-visit care instructions effectively.
- Coordinated lab tests and communicated results to patients promptly.
Insurance Verification Specialist
SurePrep
09.2019 - 10.2020
- Conducted insurance verifications to ensure accurate client data and eligibility.
- Collaborated with healthcare providers to resolve discrepancies in patient insurance information.
- Utilized advanced software systems for tracking and documenting verification processes.
- Led training sessions for new staff on best practices in insurance verification procedures.
Education
Associate of Science - Nursing
Mt. San Antonio College
Walnut, CA12-2027
Certificate - Medical Assistant
San Joaquin Valley College
Temecula, CA01-2021
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Adaptability and flexibility
Timeline
Medical Case Specialist II
Leidos
07.2021 - Current
Medical Assistant
Accelerated Urgent Care
01.2021 - 07.2021
Medical Assistant
Atiga Family Practice
10.2020 - 07.2021
Insurance Verification Specialist
SurePrep
09.2019 - 10.2020
Associate of Science - Nursing
Mt. San Antonio College
Certificate - Medical Assistant
San Joaquin Valley College