PANCHANATHAN VIJITHAN
Toronto
Summary
I am punctual and motivated individual who is able to work in a busy environment and produce high standards of work. Possessing the necessary experience in addition to excellent communications, interpersonal, analytical and conceptual skills. I am seeking a challenging position that will provide me the opportunity to, utilize my skills, knowledge and competencies in order to achieve the organizational goals and objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
HOUSEKEEPING IN CHARGE
Fox Resorts Hotel Jaffna
01.2021 - Current
- Oversee and manage a team of [7] housekeeping staff, ensuring efficient cleaning operations and timely completion of tasks
- Implement and maintain strict quality control measures to ensure cleanliness, hygiene, and orderliness of guest rooms and public areas
- Train new housekeeping staff on proper cleaning procedures, safety protocols, and excellent customer service
- Conduct regular inspections to identify areas for improvement and promptly address any maintenance or cleanliness issues
- Collaborate with other departments to coordinate guest requests and special accommodations, resulting in enhanced guest satisfaction
- Streamline inventory management, leading to cost reductions and optimizing the use of housekeeping supplies
- Successfully resolve guest complaints and concerns in a professional and courteous manner, resulting in improved guest retention rates
- Duties & Responsibilities
JUNIOR HOUSEKEEPING EXECUTIVE
The Thinnai
01.2019 - 01.2021
- Established standards and procedures for time work of housekeeping staff and plan work schedules to ensure adequate service
- Inspected and evaluated the physical condition of the establishment and submit to management recommendations for painting, repairs, furnishings, relocation of equipment and reallocation of space
- Controlled company waste by detecting employees minutes per room
- Received acknowledge for keeping company time time down per room and cleanliness
- Supplied training to all supervisors and established safe working conditions
- Understood, maintained and executed hotel policy
- Selected and recruited employees for Housekeeping
- Duties & Responsibilities
HOUSEKEEPING SUPERVISOR
The Thinnai
04.2016 - 10.2019
- Partner with the Housekeeping Manager to recruit, develop, manage and monitor performance while making
- Assists management staff in resolving employee grievances and performing related human resource management activities
- Supervises/ manages the housekeeping team to include efficient staffing, team member development and training , performance management and policy enforcement
- Duties & Responsibilities
SENIOR ROOM ATTENDANT
The Valampuri Hotel
01.2015 - 01.2016
- Work safely with chemicals and equipment to assist with the cleaning process whilst maintaining safe practices of work
- Complete any projects or request developed by the management team
- Provides yes I can genuine hospitality and teamwork on an ongoing basis
- Created guest satisfaction and exceeds expectations by providing the services brand behavior and genuine hospitality
- Provide courteous, professional service and maintain good working relationship with your own colleagues and with all departments
- Duties & Responsibilities
ROOM ATTENDANT
Green Grass (Pvt) Ltd
01.2014 - 01.2015
- Dumping trash cans, sweeping and cleaning labs, assisting faculty and staff with classwork assignments
- Perform routine housekeeping task to main work area
- Relies on instructions and pre – established guidelines to perform the functions of the lab
- Be willing to work assigned work shift times and hours
- Responsible for maintaining a safe workplace and ensuring safe work place and ensuring that safety is the highest priority in the work place
- Perform other duties as requested
- Duties & Responsibilities
STORE KEEPER
Green Grass Hotel (Pvt) ltd
01.2013 - 01.2014
- Provide materials counter assistance
- Peers and co – works – storekeepers, Buyers, Sourcing Managers and Analysts
- Provide training and support in “hard goods” inventory management methods and SAP transactions
- The main point of contact foe Giovance market item management including Data works/ Brichstreet
- Organization effective management of projects, deadlines and workload prioritizing, putting things together in and orderly and functional whole
- Assists the purchasing manager with the monthly inventory & Preparation of non – moving and slow moving item list
- Duties & Responsibilities
KITCHEN STEWART
Astor Court Hotel (from Oxford circus UK)
01.2007 - 01.2008
PUBLIC AREA ATTENDANT
Astor Court Hotel (from Oxford circus UK)
01.2004 - 01.2007
Education
Post-Diploma - Tourism And Hospitality Management
Othem Level 7 Uk
05.2024
Skills
- Communication
- Problem Solving
- Leadership
- Team Work
- Time Management
- Flexibility
- Hard Work
Languages
English
Limited Working
Tamil
Professional Working
Certification
Tourism hospitality management
Post graduate level 7 othem
UK certificate
Experience letters
- Name of Certification Issuing Organization Year Month
Timeline
HOUSEKEEPING IN CHARGE
Fox Resorts Hotel Jaffna
01.2021 - Current
JUNIOR HOUSEKEEPING EXECUTIVE
The Thinnai
01.2019 - 01.2021
HOUSEKEEPING SUPERVISOR
The Thinnai
04.2016 - 10.2019
SENIOR ROOM ATTENDANT
The Valampuri Hotel
01.2015 - 01.2016
ROOM ATTENDANT
Green Grass (Pvt) Ltd
01.2014 - 01.2015
STORE KEEPER
Green Grass Hotel (Pvt) ltd
01.2013 - 01.2014
KITCHEN STEWART
Astor Court Hotel (from Oxford circus UK)
01.2007 - 01.2008
PUBLIC AREA ATTENDANT
Astor Court Hotel (from Oxford circus UK)
01.2004 - 01.2007
Post-Diploma - Tourism And Hospitality Management
Othem Level 7 Uk
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