Pana Jalal
Hamilton,ON
Summary
Dynamic professional with a proven track record in sales at YESA, excelling in customer relationship building and negotiation. Enhanced customer loyalty through effective engagement, leading to significant sales growth. Adept at optimizing processes and fostering a collaborative team environment, ensuring high-quality service and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Salesperson
YESA
07.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Chef
Sana Grill
12.2020 - 07.2024
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
Education
High School Diploma -
St. Thomas More Secondary School
Hamilton 06.2022
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Networking
- Sales process
- Negotiation
- Objection handling
- Product description
- Complaint handling
- Up-selling
Languages
English
Full Professional
Timeline
Salesperson
YESA
07.2024 - Current
Chef
Sana Grill
12.2020 - 07.2024
High School Diploma -
St. Thomas More Secondary School
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