Pamini Shanmugalingam
Belleville,ON
Summary
Professional logistics worker with solid experience in freight handling, inventory management, and warehouse operations. Strong focus on teamwork and achieving efficient results, with reliability and adaptability to meet changing demands.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
25
25
years of professional experience
Work History
Overnight Freight Associate
Home Depot
04.2023 - Current
- Demonstrated strong attention to detail while sorting and assembling products according to planograms.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage
- Reduced product damages by carefully handling and storing items in designated areas.
- Participated in ongoing training programs, staying current with industry best practices for efficient warehousing operations.
- Assisted in preparing the store for opening each day, ensuring a seamless transition between night shift activities and daytime operations for optimal customer experience.
- Increased customer satisfaction by ensuring inventory was stocked accurately and promptly on the sales floor.
- Completed overnight tasks within strict deadlines, contributing to overall store success.
Manager
Grandma's Kitchen
01.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Manager
KFC
01.2000 - 03.2011
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
- Maintained strict compliance with company policies and procedures as well as local regulations, avoiding potential fines or penalties.
- Addressed customer concerns promptly, fostering a culture of exceptional service that generated repeat business.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Education
Office Administration in General
Centennial College of Applied Arts And Technology
Scarborough, ONAssociate of Arts - Food Service Worker
Loyalist College of Applied Arts And Technology
Belleville, ON03-2023
Skills
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Operations management
- Inventory management
- Goal setting
- Customer service
Languages
English
Full Professional
Tamil
Native or Bilingual
Timeline
Overnight Freight Associate
Home Depot
04.2023 - Current
Manager
Grandma's Kitchen
01.2021 - Current
Manager
KFC
01.2000 - 03.2011
Office Administration in General
Centennial College of Applied Arts And Technology
Associate of Arts - Food Service Worker
Loyalist College of Applied Arts And Technology
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