Pamela Grace Laryea
Coquitlam,BC
Summary
Experienced in office management and administration, excel in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader who combines advanced organizational, technical, and business acumen. Work effectively with cross-functional teams to ensure operational and service excellence.
Overview
12
12
years of professional experience
Work History
Administrative Manager
Awo Spice and Foods
Tema, Ghana
02.2020 - 06.2024
- Managed handling day-to-day tasks such as scheduling, correspondence, and maintaining records.
- Assisting with marketing campaigns, sales presentations, and customer outreach.
- Compiling and analyzing data to create reports that inform business decisions.
- Overseeing budgets, expenses, and financial planning
- Keeping track of inventory levels, ordering supplies, and managing stock.
- Addressing over 50 customer inquiries daily, resolving issues, and ensuring positive customer experience.
Administrative Officer
Pensol Capital Trust
Tema, Ghana
06.2016 - 04.2019
- Communicating with pension scheme members regarding their accounts, benefits, and queries.
- Improved communication within our organization through regular updates on policies, procedures, and key events
- Updating and managing databases with member information and transactions.
- Generating reports and statements for members and management.
- Ensuring adherence to pension regulations and guidelines.
- Processing contributions from employers and members into pension funds.
- Coordinating meetings, preparing agendas, and taking minutes during pension committee meetings.
- Organized and planned our first workshop.
Teaching Assistant
International Programs School
05.2016 - 11.2016
- Collaborated with lead teacher to plan and prepare age-appropriate activities and lessons.
- Contributed ideas for educational projects, games, and crafts that promote learning and development.
- Helped to set up classroom before activities and tidying up afterward.
- Assisted children with transitions between activities and maintaining a structured daily routine.
- Monitoring children during activities, both indoors and outdoors, to ensure their safety and well-being.
- Documenting observations and providing feedback to lead teachers to support individualized learning plans.
- Assisting children with personal care routines, such as toileting and handwashing.
- Providing extra help to children who may need additional support with learning or social skills.
Personal Assistant
Natman Haulage
10.2013 - 03.2016
- Coordinated scheduling and routing of vehicles to optimize efficiency in delivery and transportation operations.
- Managing inventory, storage, and distribution within warehouses or depots to facilitate timely and accurate shipments.
- Acted as a point of contact for customer inquiries, issues, and complaints related to logistics services.
- Communicated with clients and stakeholders to provide updates on shipment status, delivery schedules, and any logistical challenges.
- Managed billing, invoicing, and payment processing related to transportation services.
- Monitored and controlled costs associated with fuel, maintenance, and logistics operations to maximize profitability.
Sale and Marketing Coordinator(National Service)
Tema Development Corporation
07.2012 - 08.2013
- Acted as liaison between clients and the sales team, providing information about available properties, scheduling appointments, and responding to inquiries.
- Handled recording of every payment made on the property.
- Assist sales team with preparing contracts, proposals, and closing documentation.
- Coordinated with other departments like legal and finance to ensure smooth transactions.
- Ensured all marketing and sales activities comply with relevant laws, regulations, and ethical standards in real estate
Education
MBA - Business Administration
University Canada West
Vancouver, Canada07.2026
Bachelor of Science - Marketing
Ghana Inst. of Management & Public Administration
Accra, Ghana06.2018
Associate of Arts - Marketing
Ho Polytechnic(Ho Technical University)
Ho, Ghana06.2012
High School Diploma -
Akwamuman Secondary School
Akosombo, Ghana08.2004
Skills
- Customer Service
- Fast Learner
- Proactive and Self-motivated
- Leadership
- Ability to Multitask
- Budget Management
Languages
English
Native or Bilingual
Timeline
Administrative Manager
Awo Spice and Foods
02.2020 - 06.2024
Administrative Officer
Pensol Capital Trust
06.2016 - 04.2019
Teaching Assistant
International Programs School
05.2016 - 11.2016
Personal Assistant
Natman Haulage
10.2013 - 03.2016
Sale and Marketing Coordinator(National Service)
Tema Development Corporation
07.2012 - 08.2013
MBA - Business Administration
University Canada West
Bachelor of Science - Marketing
Ghana Inst. of Management & Public Administration
Associate of Arts - Marketing
Ho Polytechnic(Ho Technical University)
High School Diploma -
Akwamuman Secondary School
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