Pamela Waterhouse
Laval,QC
Summary
Dynamic Chief Medical Technologist with a proven track record at CDL Medical Laboratories, excelling in laboratory management and team leadership. Expert in specimen analysis and quality control, fostering a collaborative environment that enhances patient care. Committed to continuous improvement and effective communication, driving professional development and operational excellence.
Overview
32
32
years of professional experience
Work History
Chief Medical Technologist
CDL Medical Laboratories
Montreal, QC
10.1993 - Current
- Conducted regular performance reviews for laboratory staff, setting clear expectations, and providing constructive feedback to encourage professional development.
- Maintained high levels of client satisfaction by addressing concerns promptly and effectively resolving any issues or discrepancies related to lab results.
- Evaluated employee performance regularly, identifying strengths and areas for improvement while supporting career development goals.
- Collaborated with interdisciplinary teams to improve patient care and outcomes through accurate diagnostic testing.
- Oversaw a team of medical technologists, fostering a collaborative environment that promoted professional growth.
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Analyzed laboratory findings to check accuracy of results.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Participated in evaluation of new laboratory techniques, products and instruments.
- Collected and reviewed patient medical histories to accurately interpret test results.
- Trained and oriented new medical technologists to perform and interpret tests.
- Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
- Operated highly specialized laboratory equipment to process specimens.
Education
DEC - Medical Laboratory Science
Dawson College
Montreal, None07.1993
Skills
- Medical equipment operation and maintenance
- Policy compliance
- Teamwork and collaboration
- Specimen testing and analysis
- Critical thinking
- Good laboratory practices (GLP)
- Team leadership and effective communication
- Continuous improvement
Languages
English
Native or Bilingual
French
Professional Working
Affiliations
CSMLS and OPTMQ
Timeline
Chief Medical Technologist
CDL Medical Laboratories
10.1993 - Current
DEC - Medical Laboratory Science
Dawson College