Pamela Trottman
Quinte West,ON
Summary
I was a book keeper for our own business. We owned a car carrier transport. I was an owner/operator and took care of our business accounts and prepared them for our accountant to do our income tax. I took care of the GST/HST and filed those.
Overview
14
14
years of professional experience
Work History
Bookkeeper
Sea to Sky Trucking
01.2010 - 02.2024
- Maintained and processed invoices, deposits, and money logs.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Inspected account books and recorded transactions.
- Matched purchase orders with invoices and recorded necessary information.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Entered figures using 10-key calculator to compute data quickly.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
Transport Driver
Oakwood Transport
09.2010 - 03.2018
- Operated with safety and skill to avoid accidents and delays.
- Maintained high customer satisfaction by working quickly and accurately.
- Navigated challenging road conditions to deliver goods securely in various weather situations.
- Maintained a clean driving record, adhering to all traffic laws and safety regulations.
- Utilized GPS and other navigation systems to minimize delays with well-planned routes.
- Updated daily logs and customer paperwork with relevant details.
- Minimized late deliveries by proactively monitoring traffic patterns and adjusting routes accordingly.
- Contributed to the company''s reputation as a reliable transporter, consistently meeting or exceeding performance expectations.
- Inspected vehicles before and after trips to verify safe and reliable operation.
- Improved on-time delivery rates by efficiently planning and scheduling transport routes.
- Reduced downtime between trips by collaborating with maintenance teams on prompt repairs of vehicles.
- Delivered packages to residential and commercial areas, often navigating tight, narrow streets.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Boosted customer satisfaction through timely communication and addressing concerns promptly.
- Enhanced fuel efficiency by optimizing route planning and implementing eco-friendly driving techniques.
- Collaborated with dispatchers to ensure accurate and timely deliveries for clients.
- Handled emergencies effectively, following appropriate protocols to protect cargo and avoid delays.
- Increased client loyalty through exceptional customer service during pick-ups, deliveries, and inquiries.
- Kept compliant with weight requirements, hazardous material transport and route planning.
- Complied with federal, state and local laws and regulations to reduce risks.
- Communicated with dispatch to convey delays and adjust delivery plans.
- Demonstrated superior transport service, providing accurate time estimates and courteous responses.
- Supported proper maintenance of all delivery vehicles with regular oil changes and tire rotations.
- Completed accurate paperwork for shipments, ensuring proper documentation for customs clearance when needed.
- Conducted regular vehicle inspections, ensuring proper maintenance and compliance with safety standards.
- Managed time efficiently during long hauls, prioritizing rest breaks to maintain alertness while driving safely within regulatory limits.
- Closely monitored cargo during transit and maintained secure transport.
- Supported the success of team members through open communication channels and shared resources.
- Kept accurate records of delivery data related to weight, time and destination.
- Built strong relationships with clients by providing transparent communication regarding shipment statuses or issues encountered en route.
- Enhanced route scheduling, reducing overall delivery times and increasing customer satisfaction.
- Negotiated with maintenance providers to secure timely and cost-effective vehicle repairs.
- Resolved delivery discrepancies swiftly, ensuring customer needs were met without delay.
- Boosted delivery efficiency, utilizing in-depth knowledge of local routes and traffic patterns.
- Reduced fuel consumption by optimizing route planning, leading to increased operational efficiency.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Inspected load security and checked for damages.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Completed routine maintenance on truck to keep in working order.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Documented mileage, deliveries, pickups, customer issues and damages.
Languages
English
Interests
- Crafting and DIY Projects
- Avid Reader
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Animal Care
- Mindfulness Practices
- Playing Sports
- Swimming
- Strategy Games
- Reading
- Horseback Riding
- Watching Movies and TV Shows
- I like looking at the stars and learning about constellations
- Outdoor Recreation
- Gardening
- Acting and Theater
- Interior Design
- Camping
- Dancing
- Music
- I enjoy cooking for friends and family gatherings
- Photography
- Train Travel
- Adventure Travel
- Road Trips
Timeline
Transport Driver
Oakwood Transport
09.2010 - 03.2018
Bookkeeper
Sea to Sky Trucking
01.2010 - 02.2024
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