PAMELA-SONYA OVONO
Human Ressources Expert
Montréal,QC
Summary
Responsive Human Resources Business Partner with well-rounded experience skillful in all functional areas of HR, including strategic planning, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills.
Overview
12
12
years of professional experience
Work History
Human Resources Administrative Assistant
Randstad Canada
02.2021 - Current
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Maintained and scheduled complex calendars.
- Answered and redirected incoming phone calls for office.
- Assisted with meetings and presentations within company.
- Organized new employee orientation schedules for new hires.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Coordinated employee training programs to improve productivity and performance.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
Human Resources Generalist
Cree Health Board
02.2023 - 06.2023
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Implemented and supervised orientation procedures for new hires.
- Provided job placement accommodation recommendations for employees on physician-mandated medical restriction.
Human Resources Business Partner
Central African States Development Bank
10.2017 - 09.2019
- Promoted and enabled necessary changes to align operations with the Bank's strategic plans.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in the Bank's objectives, productivity, and goals.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Advised senior management on organizational development and change management initiatives.
- Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
- Collaborated with leadership to assess and improve policies across board.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Developed and maintained relationships with recruitment agencies, industry professionals and government agencies for successful recruitment efforts.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Fostered positive work environment through comprehensive employee relations program.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Human Resources Manager
Citibank Gabon S.A.
01.2015 - 06.2016
- Maintained company compliance with local regulations, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Fostered positive work environment through comprehensive employee relations program.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Liaised between multiple business divisions to improve communications.
Human Resources Manager
WW Gabon
06.2013 - 12.2014
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Structured compensation and benefits according to market conditions and budget demands.
Human Resources Manager
Baker Hughes Gabon
01.2012 - 05.2013
- Maintained human resources regulatory compliance with local Labour institutions, Staff Representative, and Unions.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Liaised between multiple business divisions to improve communications.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Recruited top talent to maximize profitability.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams
Education
Master Degree in Human Resources Management - Human Resource Management
Groupe SUP DE CO- École Supérieure De Commerce
Dakar, Senegal06.2006
Bachelor Degree in International Laws - Political Science With International Relations
Peking University
Beijing, Republic Of China06.2004
Skills
- Over 10 years of expertise in Human Resources Management, including 7 years in a managerial role
- Strong experience in all HR fundamentals, including: HR Strategy, Organizational Restructure and Change, Culture Enhancement, Management Strategy, Policy Implementation , Compensation and Benefits, Employee Performance Management, Recruitment & Career Management (Succession Planning), Diversity, Statistical Data Analysis, Human Resource Information System (HRIS), Labor Negotiationsetc
- Proven capacity of building and managing teams , and Improving Employee Engagement
- Proven capacity in using: Microsoft Office Suite, Google Suite, SAP HR (latest version), Sage Saari (Payroll), Share Point, E-Recruitment Systems (Taleo, Success Factor)
- Ability to communicate and write effectively in: French, English, Spanish, Mandarin (Chinese), and Fang (Gabon)
Accomplishments
- Supervised team of 10 staff members, within a multilateral Development organization..
- Collaborated with team of 15 in the development of the implementation of BDEAC's new remuneration policy..
- Documented and resolved major recurring legal litigious cases which led to minimizing company's risks.
- Achieved positive and inspiring organizational culture by implementing innovative social policies.
- Achieved improvement of relationships between companies and organizations with local legal institutions through effectively helping with best legal practices.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Human Resources Generalist
Cree Health Board
02.2023 - 06.2023
Human Resources Administrative Assistant
Randstad Canada
02.2021 - Current
Human Resources Business Partner
Central African States Development Bank
10.2017 - 09.2019
Human Resources Manager
Citibank Gabon S.A.
01.2015 - 06.2016
Human Resources Manager
WW Gabon
06.2013 - 12.2014
Human Resources Manager
Baker Hughes Gabon
01.2012 - 05.2013
Master Degree in Human Resources Management - Human Resource Management
Groupe SUP DE CO- École Supérieure De Commerce
Bachelor Degree in International Laws - Political Science With International Relations
Peking University
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