Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pamela Serrano

London,ON

Summary

Detail-oriented and motivated recent graduate with a Business Diploma in Accounting and a strong foundation in administrative and bookkeeping tasks. Proficient in financial record-keeping, accounts payable/receivable, and reconciling accounts. Skilled in utilizing accounting software and eager to apply theoretical knowledge in a practical setting. Known for exceptional attention to detail, strong organizational skills, and the ability to handle multiple tasks efficiently. Excited to embark on a career in administrative bookkeeping.

Overview

2
2
years of professional experience

Work History

Office Administrator

MCA Contracting Ltd.
03.2023 - 04.2024
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Recorded receipts, deposits, and invoices accurately into QuickBooks.
  • Generated invoices and maintained records of outstanding balances with customers.
  • Conducted reconciliation of credit card accounts.
  • Supported payroll processing by creating and maintaining spreadsheets to track hours, statutory pay, and related data."
  • Assisted in employee onboarding by facilitating their individual online basic training registration through the Norcat platform.
  • Collaborated closely with the bookkeeper to complete month-end closing procedures in a timely manner.
  • Ensured timely payments to vendors by tracking invoices and promptly processing checks at the end of the month

Sales Associate

Stitch & Stone
09.2022 - 03.2023
  • Arranged racks and shelves to uphold store visual appeal, engage customers, and showcase specific merchandise effectively.
  • Efficiently processed cash transactions in compliance with company cash handling policies, ensuring precision in all financial transactions.
  • Administered returns, exchanges, and refunds in accordance with store policy

Construction Flagger

Teranorth Construction & Engineering
04.2022 - 08.2022
  • Effectively managed high-stress situations, calmly directing heavy vehicular and pedestrian traffic amidst adverse weather conditions or unforeseen obstructions.
  • Ensured smooth traffic transitions by expertly utilizing two-way radios to communicate precisely with coworkers stationed at opposite ends of the construction zone


Education

Business Diploma - Accounting

Cambrian College of Applied Arts And Technology
Greater Sudbury, ON
04.2023

Skills

  • Time Management
  • Accounts Payable and Receivable
  • Proficiency in Quickbooks
  • Database entry
  • Attention to Detail

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Office Administrator

MCA Contracting Ltd.
03.2023 - 04.2024

Sales Associate

Stitch & Stone
09.2022 - 03.2023

Construction Flagger

Teranorth Construction & Engineering
04.2022 - 08.2022

Business Diploma - Accounting

Cambrian College of Applied Arts And Technology
Pamela Serrano