Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Rodgers

Oceanside

Summary

Personable and energetic Receptionist dedicated to providing exceptional customer service and administrative support. Skilled in data-entry, database management, and scheduling. With 20 years of experience in an automotive office setting, I have assisted both customers and teammates with a welcoming and professional approach. Maintains a positive and upbeat attitude while greeting and interacting with customers, answering calls, handling cash, and upselling services. Demonstrates attention to detail through accurate information entry in ADP, Reynolds and Reynolds, UCS, as well as the ability to maintain organized filing systems. A versatile cashier with 20 years of experience managing front desk operations, effectively prioritizing tasks, maintaining organization, and optimizing workflow.

Overview

14
14
years of professional experience

Work History

Retail Salesperson

Advance Auto Parts
Oceanside, CA
04.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Increased sales by offering advice on purchases and promoting additional products.

Receptionist/cashier/service advisor

Smog Central Station
San Marcos, Ca
02.2011 - 03.2024
  • Direct incoming calls to internal personnel and departments, routing to best-qualified department
  • Balance daily cash deposits
  • Up sell maintenance and or recommendations
  • Write up daily orders in database
  • Calling vendors for parts that were up sells
  • Calling suppliers for business needs

Education

High School Diploma - General high school diploma

Vista Adult School
Vista, CA
06-2009

Skills

  • Advisory Services
  • Scheduled services
  • Customer focused-service
  • Cash handling experience
  • Customer service optimization
  • Preventive maintenance services
  • Customer service experience
  • Loyal

Timeline

Retail Salesperson

Advance Auto Parts
04.2024 - Current

Receptionist/cashier/service advisor

Smog Central Station
02.2011 - 03.2024

High School Diploma - General high school diploma

Vista Adult School
Pamela Rodgers