Pamela Power
Miramichi,NB
Summary
With over two decades of dedicated experience in the acute care avenue of health care, specifically emergency/trauma care, prowess in driving transformative change within healthcare organizations is consistently demonstrated. As a seasoned health leader, leading strategic initiatives and practice that improve patient outcomes, reduce operational costs, and enhance overall efficiency is evident in everyday practice along with fostering interdisciplinary collaboration resulting in cohesive and high-performing teams, ensuring optimal healthcare deliver. As well, a commitment to advancing healthcare excellence is underscored by a track record of successful leadership, aligning organizations goals with the ever-evolving landscape of healthcare while prioritizing patient centered care.
Overview
21
21
years of professional experience
Work History
Executive Director
Horizon Health Network
08.2023 - Current
- Managed diverse teams of professionals, fostering collaborative work environment for increased productivity.
- Developed strategic partnerships with key stakeholders to expand organization's reach and influence.
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Created succession plans to provide continuity of operations during leadership transitions.
Administrative Director (ER, ICU, OR, Amb Care)
Horizon Health Network
10.2022 - 08.2023
- Responsible for ICU, ER, Ambulatory Care, Operating Room and Inpatient Surgical Programs.
- Coordinated cross-functional team projects, ensuring timely completion and successful outcomes.
- Developed strong relationships with internal stakeholders, fostering collaboration across departments.
- Directed daily operations, ensuring smooth workflow and effective resource allocation.
- Optimized scheduling practices to increase staff coverage during peak hours without increasing overall labor costs.
- Facilitated meetings among various departments to address challenges or issues affecting organizational goals.
- Evaluated employee performance regularly, providing constructive feedback aimed at improving individual skills as well as overall team effectiveness.
- Prepared budgets with forecasts and projections.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Emergency Department Nurse Manager
Horizon Health Network
08.2018 - 10.2022
- Improved patient outcomes by providing timely and accurate assessments, triage, and intervention in high-stress emergency situations.
- Enhanced patient satisfaction by delivering compassionate care, addressing concerns, and maintaining open communication with patients and families.
- Reduced risk of infections by adhering to strict infection control protocols during procedures such as IV insertion and wound care.
- Streamlined patient flow through ER by effectively prioritizing cases based on acuity levels and collaborating with interdisciplinary teams.
- Contributed to hospital-wide quality improvement initiatives by participating in committees focused on enhancing patient safety and care standards.
- Promoted teamwork among nursing colleagues through effective collaboration, communication, and mutual support during high-pressure situations.
- Maintained safe environments for patients and staff by closely monitoring patients for changes in condition, escalating issues when necessary to physicians or specialists.
- Supported new nurses'' integration into Emergency medicine through preceptorship roles, offering guidance, feedback, and support for professional development.
- Continuously expanded clinical knowledge base through ongoing education opportunities such as workshops, conferences, certifications, or advanced degrees related to emergency nursing practice.
- Served as a reliable resource for colleagues seeking advice on complex cases or best practices within the emergency department setting.
- Optimized throughput times within ED by assisting with rapid admissions processes when required.
- Elevated overall quality of care within ED through participation in ongoing performance improvement initiatives such as root cause analysis or peer review processes.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Investigated and resolved issues affecting hospital operations and patient care.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Site Clinical Manager
Eastern Health (multi-site)
02.2016 - 07.2018
- HSC, SCMH, Janeway
Emergency Department Staff Nurse
Eastern Health
02.2011 - 02.2016
Manager of Clinical Practice / Infusion Nurse Lead
Bayshore Home Health and Infusion clinics
02.2014 - 12.2015
Emergency Department Staff Nurse
Alberta Children’s Hospital
01.2009 - 03.2010
Nursing Instructor
Mount Royal University
09.2008 - 03.2010
Emergency Department Staff Nurse
Foothills Medical Centre
04.2007 - 03.2010
Outpost Nursing
Dynamic Medical Solutions
03.2008 - 08.2009
Emergency Department Staff Nurse (international)
King Faisal Specialist Hospital
04.2008 - 10.2008
Community Health Nurse (Outpost Nursing)
First Nations Inuit Health Branch - Health Canada
02.2005 - 04.2007
- FNIHB / Health Canada
Emergency Department Staff Nurse
Eastern Health
05.2006 - 01.2007
Emergency Department Staff Nurse
Victoria General Hospital
07.2004 - 07.2005
Corrections Nurse
Provincial Corrections Centre
01.2004 - 06.2004
Medical Nurse
Queen Elizabeth Hospital
12.2003 - 06.2004
ER Nurse/Staff Nurse
Stewart Memorial Hospital
06.2003 - 06.2004
Education
Master of Health Studies -
Athabasca University
Alberta, CanadaCanadian Health Executive Designation -
Canadian College For Health Leaders
Ontario, CanadaLeading One Horizon (Pilot Project Candidate) -
Horizon Health Network
New BrunswickBachelor of Nursing -
Centre For Nursing Studies, Memorial University of NL
St. John’s, NLLevel 3 Diploma -
Laval High school, Placentia, NL
Placentia, NLSkills
- Staff Management
- Community Engagement
- Operations Management
- Strategic Planning
- Stakeholder Relations / Engagement
- Human Resources
- Program Leadership
- Leadership Development
- Negotiation
- Crisis Management / Conflict Resolution
- Budgeting and Financial Management
- Partnership Development
- Team Building
- Resource Allocation
- Decision Making / Problem Solving
- Performance Management
- Policy Formulation
- Succession Planning / Talent Recruitment
- STI / Immunizations and other public health program facilitation
Accomplishments
- Leading One Horizon Program (Horizon Health Network)
- Canadian Health Executive Program (Canadian College of Health Leaders)
- Management Leadership Development Program (Horizon Health Network)
- Turnaround Interview
- Lean Six Sigma White Belt
- Conflict Resolution
- ACLS / PALS / NRP Certifications
- Heart and Stroke Foundation BLS Instructor
- CTAS Workshop
- International nursing
- HIV National Conference
- Immunization certification
- CBRN training
- FNIHB / Health Canada orientation program
- ICU/ER program orientations
- Critical Care Program (Manitoba)
- Trauma workshop
- Infectious disease workshop
- TB workshop
- Transfer, lifting, repositioning seminar
- Dealing with death and dying certificate
- Suicide intervention certificate
- Continuing Competence Program Assessment
- 3M Canada Fit Tester (Qualitative Fit Testing Workshop)
- Leads workshop
- Management essentials training
Languages
English
Native or Bilingual
Timeline
Executive Director
Horizon Health Network
08.2023 - Current
Administrative Director (ER, ICU, OR, Amb Care)
Horizon Health Network
10.2022 - 08.2023
Emergency Department Nurse Manager
Horizon Health Network
08.2018 - 10.2022
Site Clinical Manager
Eastern Health (multi-site)
02.2016 - 07.2018
Manager of Clinical Practice / Infusion Nurse Lead
Bayshore Home Health and Infusion clinics
02.2014 - 12.2015
Emergency Department Staff Nurse
Eastern Health
02.2011 - 02.2016
Emergency Department Staff Nurse
Alberta Children’s Hospital
01.2009 - 03.2010
Nursing Instructor
Mount Royal University
09.2008 - 03.2010
Emergency Department Staff Nurse (international)
King Faisal Specialist Hospital
04.2008 - 10.2008
Outpost Nursing
Dynamic Medical Solutions
03.2008 - 08.2009
Emergency Department Staff Nurse
Foothills Medical Centre
04.2007 - 03.2010
Emergency Department Staff Nurse
Eastern Health
05.2006 - 01.2007
Community Health Nurse (Outpost Nursing)
First Nations Inuit Health Branch - Health Canada
02.2005 - 04.2007
Emergency Department Staff Nurse
Victoria General Hospital
07.2004 - 07.2005
Corrections Nurse
Provincial Corrections Centre
01.2004 - 06.2004
Medical Nurse
Queen Elizabeth Hospital
12.2003 - 06.2004
ER Nurse/Staff Nurse
Stewart Memorial Hospital
06.2003 - 06.2004
Master of Health Studies -
Athabasca University
Canadian Health Executive Designation -
Canadian College For Health Leaders
Leading One Horizon (Pilot Project Candidate) -
Horizon Health Network
Bachelor of Nursing -
Centre For Nursing Studies, Memorial University of NL
Level 3 Diploma -
Laval High school, Placentia, NL
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