Pam Perron
Office Manager
Greater Sudbury,ON
Summary
Well-versed in research, analysis and strategic planning. Exceptional leader focused on resolving difficult problems and underlying conflicts.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Delivery Driver
Northern Touch Logistics
05.2024 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Currently delivering South, West End and downtown Sudbury.
- Packages
- Relays
- SLB
- Clearances
Office Manager
Unreel Electrical Contracting Inc.
6 2019 - 05.2024
- Maintained computer and physical filing systems.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Created, maintained and updated filing systems for paper and electronic documents.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Emergency Dispatcher
Northern 911
09.2017 - 06.2019
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Recorded time, date and location of incidents.
- Reported any incidents immediately to local law enforcement.
Legal Assistant/ Office Manager
Coopers Traffic Ticket Agency
3 2008 - 2 2011
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Civil Litigator/ Legal Assistant
Conroy Trebb / Scott Hurtubise LLP
08.2006 - 09.2007
- Prepared and filed pleadings, motions and other legal documents in court proceedings.
- Drafted motions, petitions and waivers.
- Analyzed legal documents and identified pertinent issues for clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
Education
Paralegal Studies
Everest College
Greater Sudbury, ON 09.2006 - 06.2007
High School Diploma -
Lockerby Composite School
Sudbury, ON 09.1999 - 06.2003
Skills
Teamwork and Collaboration
Commercial driving
Safe Driving
Route Planning
Timeline
Delivery Driver
Northern Touch Logistics
05.2024 - Current
Emergency Dispatcher
Northern 911
09.2017 - 06.2019
Paralegal Studies
Everest College
09.2006 - 06.2007
Civil Litigator/ Legal Assistant
Conroy Trebb / Scott Hurtubise LLP
08.2006 - 09.2007
High School Diploma -
Lockerby Composite School
09.1999 - 06.2003
Office Manager
Unreel Electrical Contracting Inc.
6 2019 - 05.2024
Legal Assistant/ Office Manager
Coopers Traffic Ticket Agency
3 2008 - 2 2011
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