Pamela Pena
Rialto
Summary
Enthusiastic and customer-focused professional with over 20 years of experience in the auto insurance industry seeking to transition into a flight attendant role. Adept at managing customer needs, resolving conflicts, and ensuring client satisfaction. Eager to bring a strong work ethic, calm demeanor, and passion for service and safety to the skies.
Overview
33
33
years of professional experience
Work History
Insurance Agent
Automobile Club of Southern California (AAA)
07.1992 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Education
High School Diploma -
Washington Preparatory High School
LOS ANGELES06-1988
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
Languages
English
Full Professional
Timeline
Insurance Agent
Automobile Club of Southern California (AAA)
07.1992 - Current
High School Diploma -
Washington Preparatory High School
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