Pamela Orzechowski
Candiac,Canada
Summary
Experienced property management professional with a strong record of successfully overseeing residential and commercial properties. Skilled in fostering positive tenant relationships, negotiating leases, and maintaining properties. Thrives in collaborative team environments and consistently delivers exceptional results. Reputation for reliability and adaptability, enabling success in dynamic work settings. Expertise in budgeting, financial reporting, and ensuring compliance with local regulations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Property Manager
GWLRA Corp.
Downtown Montreal, Nova Scotia
10.2023 - 10.2024
- Supervised a large team in Montreal, and two other teams in Halifax
- Delegate maintenance to facilities manager/contractors and follow up with projects until full completion
- Followed up on delinquent accounts and assisted the lawyer at the TAL, assisted the lawyer in Nova Scotia with problematic accounts and issues
- Contributed to weekly meetings, planning of the construction of the additional tower under construction
- Following up on deficiencies relating to the new construction and strategically planning successful remediation
- Bi-weekly team meetings with staff in Halifax and Montreal Team
- Developed operational budgets for 2025
- Streamlined property management processes for improved efficiency and cost savings.
- Coordinated with legal counsel to resolve complex tenant disputes, protecting property owner interests.
- Completed regular performance evaluations of on-site staff members, identifying areas for growth or improvement as needed.
- Implemented preventative maintenance programs to minimize unexpected repair costs and extend the life of building systems.
- Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
- Oversaw a team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
- Partnered with accounting teams to ensure accurate financial reporting across all managed assets.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Property Manager
Firm Capital Corp.
Pointe-Claire, Montreal
05.2023 - 10.2023
- Repositioning a High-rise of 135 units
- Supervise and coordinate the work of the facilities staff: Residential Manager, maintenance technicians and contractors
- Identify issues and help develop plans for repairs, preventative maintenance, fire and life safety adherence
- Act as a liaison with tenants regarding maintenance
- Delegate maintenance to facilities manager/contractors and follow up with project until full completion
- Coordinate the purchase of supplies, appliances, tools, and materials necessary for Building Representatives/Maintenance technicians
- Ensure the documentation, development, and implementation of appropriate internal controls and data tracking measures
- Supervise and review the work of third-party contractors
- Manage accounts payable for the facilities department, contractors
- Responsible for Monthly Reports: Building Inspection Reports, Maintenance Logs, Fire & Life Safety Walk Reports, Snow Removal Report
Real Estate Agent
Peak Realty Ltd.
Waterloo, ON
01.2021 - 01.2023
- Working with clients in the acquisition/sale of an investment property or personal accommodations
- Working with clientele in Commercial Leasing/acquisition
- Working with clientele on the rental of their property investments
- Continually self-educate on all aspects of investments in the market
Regional Manager
Northview Apartment Reit
Kitchener/Waterloo
01.2016 - 01.2020
- Manage all suite turns, accessing several quotes, inspecting units upon completion, to access delivery of work, to the utmost standard
- Manage all building envelope repairs required, including brick, roofs, windows, getting several quotes and keeping with the budgetary allowances
- Coordinate, manage and support onsite staff to ensure efficient operation of portfolio
- Partner with Human Resources for employee relations and payroll issues
- Manage rent, vacancy, and rental incentives – provide team with direction and follow up
- Ensure strong customer service to residents, while still minimizing delinquency
- Maintain and develop good relations with customers and contractors
- Develop and implement marketing plans to maximize rental income
- Conduct property inspections and monitor fuel and utility consumption
- Work directly with the facilities team, regarding building capital expenditures and establishing long term capital improvement programs for the portfolio, knowledge of building systems
- Review NOI on all properties – ensure effective expense control and manage operating costs
- Develop and manage portfolio budget
- Assist in office administration and leasing of suites, as necessary
- Understand and met federal, provincial, and local bylaws, codes and property standards
- Developed comprehensive business strategies by analyzing market trends and competitor activities.
Property Manager
Greenwin Inc.
Kitchener/Waterloo/Cambridge
01.2014 - 01.2016
- Supervise and coordinate the work of the facilities staff: Building Representatives, maintenance technicians and contractors
- Facilitate staff training and development, manage staff relationships and information sharing to build and support a collaborative and effective team
- Identify issues and help develop plans for repairs, preventative maintenance, fire and life safety adherence
- Act as a liaison with tenants regarding maintenance concerns
- Delegate maintenance to facilities manager/contractors and follow up with projects until full completion
- Coordinate the purchase of supplies, appliances, tools, and materials necessary for Building Representatives/Maintenance technicians
- Ensure the documentation, development, and implementation of appropriate internal controls and data tracking measures
- Supervise and review the work of third-party contractors
- Manage accounts payable for the facilities department, contractors, payroll
- Responsible for Monthly Reports: Building Inspection Reports, Gas and Water Logs, Maintenance Logs, Fire & Life Safety Walk Reports, Snow Removal Reports
Education
Real Estate Salesperson Certification -
Humber College
Kitchener, ON01.2022
Business Administration Diploma - Human Resources - Advanced Applications
TriOS College
Kitchener, ON01.2009
Honours Educational Assistant -
Conestoga College
Kitchener, ON01.2001
Skills
- Excellent interpersonal skills
- Strong verbal and written communication skills
- Superior strategic thinking
- Outstanding analytical abilities
- Strong leadership skills
- Ability to nurture and contribute to innovations
- Creative solutions
- Strong financial management skills
- Detail-oriented
- Takes initiative
- Ability to work under pressure
- Good time management skills
- Willingness to be a part of a high performing team
- HR process experience
- Knowledge of employment law
- Employee relations understanding
- Listening skills
- Conflict resolution skills
- Property inspections
- Maintenance coordination
- Tenant relations
- Knowledge of employment law
- Employee relations understanding
- Listening skills
- Conflict resolution skills
- Sensitivity to others' needs
- Property inspections
- Maintenance coordination
- Tenant relations
- Knowledge of employment law
- Employee relations understanding
- Listening skills
- Conflict resolution skills
- Sensitivity to others' needs
- Property inspections
- Maintenance coordination
- Tenant relations
- Customer service
- Knowledge of employment law
- Employee relations understanding
- Listening skills
- Conflict reso
- Property inspections
- Maintenance coordination
- Tenant relations
- Customer service
- Knowledge of employment law
- Employee relations understandg
- Listening skills
- Conflict resolution skills
- Sensitivity to others' needs
- Property inspections
- Maintenance coordination
- Tenant relations
- Customer service
- Knowledge of employment law
- Employee relations understanding
- Listening skills
- Conflict resolution skills
- Sensitivity to others' needs
- Property inspections
- Maintenance coordination
- Tenant relations
- Customer service
- Knowledge of employment law
- Employee relations understanding
- Listening skills
- Conflict resolution skills
- Sensitivity to others' needs
- Property inspections
- Maintenance coordination
- Tenant relations
- Customer service
- Conflict resolution skills
- Sensitivity to others' needs
- Property inspections
- Maintenance coordination
- Tenant relations
- Customer service
- Knowledge of employment law
- Employee relations understanding
- Listening skills
- Conflict resolution skills
- Sensitivity to others' needs
- Property inspections
- Maintenance coordination
- Tenant relations
- Customer service
- Knowledge of employment law
- Employee relations understanding
- Listening skills
- Conflict resolution skills
- Sensitivity to others' needs
- Property inspections
- Maintenance coordination
- Tenant relations
- Customer service
Certification
- Yardi
- Microsoft Word
- Excel
- Outlook
- Simply Accounting
- QuickBooks
- Access
- PowerPoint
- Fire & Life Safety Training
- Hot Works
- Red Tags
- AODA (Accessibility for Ontarians with Disabilities Act)
- Harassment & Violence in the Workplace
- Occupational Health and Safety Awareness
Languages
Bilingual French/English
Native or Bilingual
Timeline
Senior Property Manager
GWLRA Corp.
10.2023 - 10.2024
Property Manager
Firm Capital Corp.
05.2023 - 10.2023
Real Estate Agent
Peak Realty Ltd.
01.2021 - 01.2023
Regional Manager
Northview Apartment Reit
01.2016 - 01.2020
Property Manager
Greenwin Inc.
01.2014 - 01.2016
Real Estate Salesperson Certification -
Humber College
Business Administration Diploma - Human Resources - Advanced Applications
TriOS College
Honours Educational Assistant -
Conestoga College