Pamela Opheim

• Trained employees in all aspects of the operations, safety protocols and standards.
• Managed a team of 5 warehouse personnel, delegating tasks effectively to optimize workflow.
• Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
• Followed verbal and written instructions to properly move and ship products.
• Oversaw daily operations and shipping and handling processes.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
• Exceptional customer service was the face of the warehouse for most customers pick ups

• Enhanced team productivity by providing ongoing training and coaching to staff members.
• Expedited order processing by efficiently unloading, inspecting, and sorting incoming shipments.
• Improved warehouse efficiency by streamlining receiving processes and implementing organizational systems.
• Maintained a safe and clean working environment, adhering to company policies and OSHA regulations.
• Supported cross-functional teams during busy periods or absences, ensuring uninterrupted operations across departments.
• Promoted an inclusive workplace culture that encouraged teamwork, collaboration, respect among team members.

Goal was to take over family farm

Learning operations

• Seed purchase
• Fertilizer purchase
• Spray purchase
• Fuel cost
• Equipment cost
• Timing of spraying planting and harvest
• Crop rotations
• Hauling grain
• Seed marketing

Operating and Maintenance of farm equipment

• Older versatile tractor with 30’-45’ pull behind equipment
• John deer combine 36’ header
• Boom sprayers 100’
• Freightliner 18 speed
• Kenworth grain trucks
• Multiple other vehicles

At this time I hauled grain for many other farmers and worked with other farmers for land rental.

• Worked as part of the leadership team with purchasing and logistics
• Crossed trained to cover logistics (coordinated grocery trucks/shuttles and drivers) and procurement (data entry, procurement camp supplies, generation of purchase orders for camps weekly orders)
• Hiring, training and supervising warehouse staff
• Receiving/picking/packing supplies for camps
• Continuous communication with suppliers to ensure we were getting the best products possible
• Inventory and cost control, tracking of equipment - using excel spreadsheets and QuickBooks inventory management
• Learnt and implemented SAP/Produmex system and trained all warehouse staff
• Led by example, enforced and actively was involved in improving Safety Program including completed workplace and equipment safety inspections, led daily safety meetings and follow up on action items,
• Worked with safety department to educate and maintain the COR Safety Certification Worked with camp managers and field supervisors to ensure the ◦ needs of the client and the camps were being met
• Set up and tracked communications packages for camps (cell phone, wireless internet stick, laptop, and printer)
• Storage and distribution of frozen, produce, dairy and dry food products
• Storage, distribution and tracking of kitchen equipment and linens
• Scheduled deliveries of both suppliers and Redrock deliveries to camps
• As required, completed grocery delivers to camps in remote locations (when short drivers or drivers timed out)
• Document control of camp manuals

• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Providing exceptional customer service
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.