Pamela Murphy
Kanata,ON
Summary
Dynamic Reception/Administrative Assistant with proven expertise at the National Judicial Institute, excelling in customer service and data entry. Recognized for enhancing operational efficiency through meticulous calendar management and effective communication. Adept at maintaining confidentiality and fostering professional relationships, ensuring seamless support for executive staff and optimizing document organization.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Diligent in my ability to with provide comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 9 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets.
Overview
9
9
years of professional experience
Work History
Reception/Administrative Assistant
National Judicial Institute
11.2006 - 11.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Calendar management of 2 Education Specialists (1 Judge and ! Professor)
- File organization
- Microsoft outlook
- Computer proficiency
Languages
French
Limited Working
English
Full Professional
Timeline
Reception/Administrative Assistant
National Judicial Institute
11.2006 - 11.2015