Pamela McGowan
Kamloops,BC
Summary
Experienced and dependable worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, customer service, and maintaining a clean and organized workspace. Proactive with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a supportive team and make a positive impact.
Overview
14
14
years of professional experience
Work History
Retail Store Lead
The Children's Place
Kamloops, British Columbia
06.2014 - 11.2025
- Assisted customers with product selection and resolved inquiries effectively.
- Computed purchases and processed cash or card payments.
- Performed daily opening and closing duties including counting cash drawers.
- Enforced store policies regarding returns, exchanges, payment methods.
- Processed online orders efficiently and accurately.
- Maintained accurate sales records to support store management in tracking performance.
- Supervised daily store operations and ensured compliance with company policies.
- Supervised staff members to ensure quality customer service was provided at all times.
- Assisted in training new employees on store operations, procedures and customer service techniques.
- Prepared weekly schedules for staff members based on business needs.
- Implemented visual merchandising standards to enhance store presentation and product visibility.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Ticketed, arranged and displayed merchandise to promote sales.
- Managed inventory levels and coordinated stock replenishment.
- Maintained cleanliness of store by delegating tasks related to stocking shelves and housekeeping.
- Maintained a clean, organized stockroom for efficient storage and stock replenishment.
- Handled shipping and receiving processes for incoming and outgoing shipments.
Parts Delivery Driver
Lordco Auto Parts
Delta, British Columbia
07.2011 - 08.2013
- Retrieved and delivered store parts from inventory to customer locations, ensuring timely fulfillment of orders.
- Completed and verified paperwork prior to delivery to maintain accuracy and compliance.
- Maintained detailed logs of deliveries and trips to ensure transparency and accountability.
- Ensured assigned vehicle remained clean and well-maintained for safe and efficient operations.
- Unpacked, organized and restocked inventory received from manufacturers and distribution centers.
Education
High School Diploma -
Williams Lake Secondary School
Williams Lake, BC05-2010
Skills
- Inventory management
- Visual merchandising
- Point of sale systems
- Cash handling
- Customer service
- Problem solving
- Attention to detail
- Organization and cleanliness
Timeline
Retail Store Lead
The Children's Place
06.2014 - 11.2025
Parts Delivery Driver
Lordco Auto Parts
07.2011 - 08.2013
High School Diploma -
Williams Lake Secondary School