Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
Generic

Pamela Lawson

Kitchener,ON

Summary

Take-charge professional delivering executive support and team leadership to business operations. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Continuing education building on pelvic health, visceral manipulation, scar release, trauma informed skills and knowledge.

Overview

6
6
years of professional experience

Work History

Co-Owner

Encompass Health and Wellness
Kitchener
06.2021 - Current
  • Established policies and procedures to ensure compliance with local, state, and federal regulations.
  • Recruited, trained, evaluated, and supervised staff members across multiple departments.
  • Oversaw customer service activities to ensure quality standards were met or exceeded.
  • Provided leadership and guidance to employees while fostering a collaborative environment.
  • Collaborated with other co-owners on strategic decisions related to the company's growth plan.

Registered Massage Therapist

Encompass Health and Wellness
Kitchener
10.2018 - Current
  • Provided a safe environment for clients by adhering to all applicable laws and regulations as set forth by Massage Therapy Act, the Regulated Health Professions Act, as well as the Massage Therapy Code of Ethics and Standards of Practice.
  • Cultivated loyal clientele and high rate of referrals based on quality of massage services.
  • Completed in-depth training in pre/post natal massage, Pelvic Health for Manual Therapists, Cesarean Scar Release, Visceral Manipulation Level 1-3, Dolphin MPS. Educated clients and colleagues of purpose/ use of these techniques for best results.

Registered Massage Therapist

Various
Kitchener
09.2018 - 07.2021
  • Explored various work environments to help determine career direction. Included providing treatments in a physiotherapy office, as a mobile massage therapist, as well as developing relationships with corporations to provide massage for events, employees etc

Education

Registered Massage Therapy

Canadian College of Massage And Hydrotherapy
Cambridge, ON
05-2018

Skills

  • Human Resources Management
  • Business Development
  • Data Analysis
  • Hiring and Onboarding
  • Relationship Building

Accomplishments

  • Record Readers Choice Gold winner for Best Massage Therapist 2023
  • Clinic Owner of Encompass Health and Wellness, which earned a total of 12 Record Readers Choice awards in 2023

Websites

Timeline

Co-Owner

Encompass Health and Wellness
06.2021 - Current

Registered Massage Therapist

Encompass Health and Wellness
10.2018 - Current

Registered Massage Therapist

Various
09.2018 - 07.2021

Registered Massage Therapy

Canadian College of Massage And Hydrotherapy

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Pamela Lawson