Pamela Kumar
Mississauga,Canada
Summary
To secure a responsible career opportunity to fully utilize my training, skills and prior work experience while making a significant contribution to the success of the company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Auto Collision Estimator
Procolor Collision
Mississauga
08.2023 - Current
- Conducted ongoing quality checks on completed repairs before returning vehicles to customers, ensuring highest level of workmanship standards were met consistently.
- Maintained up-to-date knowledge on industry trends, repair techniques, and vehicle technologies to provide accurate estimates.
- Collaborated with insurance companies to negotiate fair settlements for vehicle repairs.
- Ensured proper documentation of all estimates, adhering to company protocols and legal requirements.
- Enhanced client trust with thorough explanations of repair recommendations and costs.
- Developed strong relationships with local auto parts suppliers for expedited delivery and cost-effective pricing.
Crossing Guard
City of Missisauga
Mississauga, ON, Canada
09.2022 - Current
- Observed surroundings for potential hazards and reported any suspicious activity to authorities immediately
- Communicated effectively with motorists, bicyclists, and pedestrians to provide clear directions for safe crossing
- Instructed students in proper use of designated crosswalks, stop signs, and signals
- Directed or escorted pedestrians across streets, stopping traffic, as necessary
Auto Collision Estimator
Budds Collision
Oakville, ON, Canada
08.2022 - 08.2023
- Initial point of contact for all customer related questions, inquiries and issues
- Utilized computer programs such as MS Office Suite to prepare reports and manage data efficiently
- Communicated effectively with colleagues and clients regarding progress updates or changes in project scope or timeline
- Collaborated with adjusters to ensure accurate claim settlements are reached quickly
- Created estimates for repair costs associated with damage to insured properties
- Determined salvage value on total-loss vehicle
- Examined damaged vehicle to determine extent of structural, body, mechanical, electrical, and interior damage
Auto Collision Estimator
Mercedes-Benz Collision
Oakville, ON, Canada
11.2019 - 08.2022
- Utilized computer programs such as MS Office, Qapter, Mitchell Connect, Repair Center to prepare reports and manage data efficiently
- Prepared written reports that estimate collision repair values, outline methods by which estimations were made and met appraisal standards
- Ordered all parts needed for repairs
- Examined damaged vehicle to determine extent of structural, body, mechanical, electrical, and interior damage
- Completed detailed vehicle inspections, took photographs, and prepared reports for insurance companies
- Worked with adjusters to determine the most cost effective repair and restoration solution
Education
Diploma - Medical Assistant
CDI college
Mississauga, ON06.2007
High School Diploma -
Lakeshore Collegiate
Etobicoke06.2004
Skills
- Visual inspections
- Client Communication
- Appraisal Report Writing
- Photography skills
- Multitasking
- Problem-Solving
- Attention to Detail
- Decision-Making
- Pedestrian safety
- Traffic Laws
- Safe road crossing procedures
- Child Safety
Languages
English
Professional Working
Certification
WHMIS health and safety
Timeline
Auto Collision Estimator
Procolor Collision
08.2023 - Current
Crossing Guard
City of Missisauga
09.2022 - Current
Auto Collision Estimator
Budds Collision
08.2022 - 08.2023
Auto Collision Estimator
Mercedes-Benz Collision
11.2019 - 08.2022
Diploma - Medical Assistant
CDI college
High School Diploma -
Lakeshore Collegiate