Pamela Hernandez

Galt

Summary

Supply chain professional prepared to excel in logistics and operations. Expertise in inventory management, supplier coordination, and process optimization. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable, efficient, and skilled in problem-solving and communication.

Overview

years of professional experience

Work History

Supply Chain Assistant

Thomas Allen Vineyard Winery

02.2024 - 04.2025

Investigating and correcting discrepancies in reported quantities and locations of all inventory. Counting finished goods and dry goods that are in stock monthly.
Data entry into our EKO system, advise customer of discrepancies between physical inventory counts and computer records, make adjustments as needed.
Creating CCI forms for export goods shipping out. Assisting with shipping to gather product, create case label, pallet tags and stage product for production line.
Maintain inventory of dry goods and warehouse from garbage/spills/debris.
Assist with shipping & receiving as needed.

ICQA/FC Associate 1

Amazon Fulfillment Center

10.2021 - 02.2024

Responsible for inventory, do daily simple bin counts, cycle counts, bin, and pallet audits. Using scanner to process inventory counts also drives PIT to count high inventory on racks. Resolve missing and/or damaged products issues.
Performing basic warehousing and stock order duties, such as overseeing the offloading of merchandise trucks, deciphering work orders, locating stock, and packing goods for shipping.
Assist with the coordination of logistics, which involves monitoring the movement of inventory, keeping up-to-date and accurate records, and ensuring that inventories are well-organized and maintained, as well as responsibility of inspecting goods and/or merchandise for damages and giving feedback to the management.
The ability to read and interpret written work orders; attention to detail, excellent verbal and written communication skills, and strong interpersonal skills.
Others include strong multitasking skills, physical strength and stamina, and strong endurance skills; good organizational skills, computer and technology skills, excellent time management skills; and strong mechanical skills.

Sterile Processing Technician

St. Joseph’s Medical Center

09.2020 - 01.2021

Responsible for performing instrument cleaning, processing, and sterilization. Maintained accurate records to meet regulatory and sterilization standards.
My key duties were to clean and assemble instrument trays for sterilization; in addition to sorting, wrapping packaging and correctly labeling instruments and supplies. Produce substitutions for damaged and missing instruments. Sterilize supplies via autoclave to meet manufacturer and facility standards.
Check sterile items for expiration dates and rotate stock. Report lost or broken instruments to supervisor. Detect appropriate standards for cleaning and sterilizing contaminated items.
Monitor autoclaves for proper temperature and working order and report any malfunctions to supervisor and representative responsible for service and maintenance. Experience with quality assurance testing of sterilizers, steamers and ultrasonic.

Customer Service Representative

Blue Shield of California

04.2003 - 05.2019

I&B Processor: Monitoring transactions, communicating with vendors and customer service team, observing daily work activities, and providing solutions for various production issues. Analytical thinking, attention to details, problem-solving orientation, communication, and leadership. Team-engagement creating and leading activities, creating a friendly environment within team and company.
Medical Claim Processor: Responsible for validating insurance information, auditing for missing data in records, analyzing medical documents, in addition to interacting with internal and external departments.
Executed attention to detail with accuracy, strong organizational, communication skills, and computer proficiency.
Customer Service Rep: Resolved all eligibility discrepancies from Blue Shield members and audited data accuracy. Heavy data entry, maintain referral source information and log. Communicated with other BlueCross/BlueShield Plans, providers, and members.

Education

Sterile Processing & Distribution Program Certificate -

Altamont HealthCare

02.2020

Skills

Adaptable and efficient learner
Effective customer support
Experienced in sanitation and disinfection practices
Detail-oriented organization

Collaborative team member
Training in healthcare sterilization practices
Skilled in safe and efficient pallet jack operation
Computer and analytical skills

Timeline