Dedicated and detail-oriented QA professional with experience in manual testing and cross-browser testing. Proven track record of identifying critical bugs and improving software quality
Overview
10
10
years of professional experience
2025
2025
years of post-secondary education
Work History
QA Engineer
Vosyn
12.2024 - Current
Collaborated with developers to identify and resolve software issues, leading to higher product reliability
Accelerated issue resolution times by effectively prioritizing defects based on severity and impact on the end-user experience
Reduced product defect rates by creating robust test cases and meticulously executing them
Contributed to timely product releases by consistently meeting deadlines for testing phases and bug resolution
Trained new team members in best practices for manual testing, positively impacting overall team performance
Software QA Analyst
Diversociete
08.2024 - 11.2024
Conducted mobile and cross-browser testing to ensure compatibility and functionality across various devices and platforms
Identified and reported critical/high-priority bugs, utilizing UAT expertise
Implemented Agile methodologies, participating in daily/weekly meetings
Analyzed requirements, designed and executed comprehensive test cases and reported defects
Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes
Educational Assistant
Toronto District School Board
06.2015 - 05.2024
Partnered with teacher to create structured lesson plans
Deliver regular progress reports
Use assistive technology devices to help students access web technologies
Collected and analyzed data on behavioral patterns
Facilitate group instruction targeted toward specific skill gaps based on identified student needs
Freelance Search Engine Evaluator
Appen
01.2021 - 02.2023
Tested search engine functionality to ensure accuracy, relevance, and user experience
Identified, isolated, and reported defects in search engine results, including content inaccuracies, query intent mismatches and user experience issues
Conducted thorough analysis of search engine results, including content analysis, query intent analysis, and user experience assessment to identify trends and patterns in defects
Evaluated data quality to ensure accuracy, completeness, and consistency of search engine results
Education
Certificate of Technical Studies - Test Methodologies For Manual & Automated QA
Chroma Tech Academy
Diploma - Social Service Worker
George Brown College
Toronto, Ontario
Skills
Test case development
Atlassian Jira
Zephyr Scale
Cucumber/Gherkin
Agile Development
Selenium IDE
Postman
Figma
Cross-browser testing
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Timeline
QA Engineer
Vosyn
12.2024 - Current
Software QA Analyst
Diversociete
08.2024 - 11.2024
Freelance Search Engine Evaluator
Appen
01.2021 - 02.2023
Educational Assistant
Toronto District School Board
06.2015 - 05.2024
Diploma - Social Service Worker
George Brown College
Certificate of Technical Studies - Test Methodologies For Manual & Automated QA
Chroma Tech Academy
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