Pamela Hall
Moncton,Canada
Summary
Seasoned Retail Manager recognized for high productivity and efficient task completion. Skilled in inventory management, customer service, and sales strategy development. Excel in leadership, problem-solving, and communication, ensuring smooth store operations and positive team dynamics. Committed to driving growth and improving customer experience through strategic planning and effective management.
Overview
10
10
years of professional experience
Work History
Retail Manager
Pleasures N’ Treasures
Moncton, New Brunswick
03.2022 - Current
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Facilitated communication between store staff and upper management, ensuring alignment with company goals.
- Created weekly schedules for store employees according to labor laws and budget constraints.
Retail Manager
Spencer’s
Moncton, New Brunswick
08.2021 - 03.2022
- Overseeing a million dollar a year store.
- Created weekly schedules for store employees according to labor laws and budget constraints.
- Managed visual merchandising, maintaining standards and elevating customer experience.
- Resolved customer complaints in a timely manner with a focus on satisfaction.
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
Retail Manager
The Salvation Army
Moncton, New Brunswick
08.2019 - 08.2021
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
- Created weekly schedules for store employees according to labor laws and budget constraints.
- Recruited, interviewed and hired qualified candidates for open positions.
- Maintained positive relationships with customers by providing exceptional service.
- Conducted performance evaluations for staff, identifying areas for improvement.
Retail Manager
Pleasures N’ Treasures
Moncton, New Brunswick
11.2015 - 08.2019
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Facilitated communication between store staff and upper management, ensuring alignment with company goals.
- Created weekly schedules for store employees according to labor laws and budget constraints.
Education
High School or Equivalent -
Hants North Rural High
Kennetcook, Nova Scotia, Canada06.2001
Skills
- Sales management
- Staff training
- Cost analysis and savings
- Employee reviews
- Business administration
- Scheduling
- Staff management
- Sales tracking
- Revenue generation
- Calendar management
- Conflict resolution
- Store operations
- Inventory management
Timeline
Retail Manager
Pleasures N’ Treasures
03.2022 - Current
Retail Manager
Spencer’s
08.2021 - 03.2022
Retail Manager
The Salvation Army
08.2019 - 08.2021
Retail Manager
Pleasures N’ Treasures
11.2015 - 08.2019
High School or Equivalent -
Hants North Rural High
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