PAMELA GREMIGNI
Toronto,ON
Summary
Seeking to begin career with position in a respectable company. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Business Co-Owner
Sirion Technology
Argentina, Argentina
03.2013 - Current
- Of computer and technology input sales Sales representative and customer service
- Motivated employees to consistently improve performance through company-wide incentive plans.
- Aligned branding initiatives and sales strategies with client goals.
- Managed 3 employees by supervising daily tasks.
- Supported company goals through careful reinvestment of profits.
- Developed long-term relationships with key clients, vendors and service providers.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Hired, trained and managed staff to cultivate productive and efficient workforce.
- Negotiated contracts with vendors and service providers to secure favorable terms of service.
- Developed comprehensive marketing strategies to increase brand awareness and grow the customer base.
- Monitored and assessed industry trends, competitors and customer feedback to make informed decisions.
- Forecasted and managed budgets to boost cost-effectiveness and profitability.
- Created systems and procedures to streamline business processes and optimize resources.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Secretary Administrative
Provincial Institute of Health Insurance, General Conesa
Rio Negro, Argentina
04.2013 - 04.2023
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Created and updated records and files to maintain document compliance.
- Offered technical support and troubleshot issues to enhance office productivity.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Screened visitors and issued badges to maintain safety and security.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Established administrative work procedures to track staff's daily tasks.
Professional Cleaner
Secondary School N 53
General Conesa, Rio Negro - Argentina
02.2018 - 12.2019
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend and holiday shifts.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Applied effective time management techniques to meet tight deadlines.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Resolved problems, improved operations and provided exceptional service.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Gym Manager
Energym
Rio Negro , Argentina
09.2015 - 12.2019
- Argentina
- Exercise routines
- Customer service
- Responsible for the front desk area
- Assist in and maintain cleanliness of club
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
- Created and updated fitness programs focused on cardio, strength and conditioning.
- Interviewed and hired gym staff for various roles.
- Managed Personal Trainer schedule and stayed within budgeted non-session hours.
- Promptly attended to guest needs concerning fitness room, locker room and relaxation area.
- Set and managed employee work schedules for coverage in assigned areas.
- Reviewed stock counts and ordered items to control inventory.
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
Company Owner
Garabato
Rio Negro, Argentina
05.2015 - 09.2019
- Managed 4 employees by supervising daily tasks.
- Motivated employees to consistently improve performance through company-wide incentive plans.
- Supported company goals through careful reinvestment of profits.
- Forecasted and managed budgets to boost cost-effectiveness and profitability.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Developed comprehensive marketing strategies to increase brand awareness and grow the customer base.
- Monitored and assessed industry trends, competitors and customer feedback to make informed decisions.
- Resolved customer service issues with timely and professional resolutions.
- Developed long-term relationships with key clients, vendors and service providers.
- Hired, trained and managed staff to cultivate productive and efficient workforce.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Administrative Assistant
Dental office
Rio Negro, Argentina
03.2010 - 04.2013
- Sterilized rooms and prepped equipment and instruments for 6 procedures daily.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Scheduled and confirmed patient appointments.
- Prepared and sterilized instruments and materials for use by dentists.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
Education
Business Diploma -
Georgian College
Ontological Coaching Course Completed As A FacilitatorEmotions And Moods Course - General
Middle Education Center
Argentina06.2019
Skills
- Attention to detail
- Client and vendor relations
- Dependable
- Detail oriented
- Housekeeping and maintenance
- Issue resolution
- Will of learning and working
- Business Growth
Timeline
Professional Cleaner
Secondary School N 53
02.2018 - 12.2019
Gym Manager
Energym
09.2015 - 12.2019
Company Owner
Garabato
05.2015 - 09.2019
Secretary Administrative
Provincial Institute of Health Insurance, General Conesa
04.2013 - 04.2023
Business Co-Owner
Sirion Technology
03.2013 - Current
Administrative Assistant
Dental office
03.2010 - 04.2013
Business Diploma -
Georgian College
Ontological Coaching Course Completed As A FacilitatorEmotions And Moods Course - General
Middle Education Center
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