Dynamic and engaging professional with a proven track record at The Squarerigger Pub, excelling in customer service and strong multitasking abilities. Adept at crisis intervention and fostering relationships, I effectively increased sales through up-selling techniques while ensuring a safe environment for patrons. Highly reliable team player committed to enhancing client experiences. Efficient in workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.