Entrepreneur at heart. Experienced in managing business operations. Detail-oriented team player, successful at leading multiple priorities with a positive attitude. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Manager of Business Operations
General Components
02.2022 - 09.2022
Streamlined business processes by analyzing current procedures and implementing necessary improvements.
Oversaw day-to-day office and warehouse operations by fostering deep professional relationships with team members and clients.
Boosted sales team efficiency by providing timely administrative support and coordinating sales activities.
Increased accuracy in order processing by meticulously reviewing orders and promptly addressing discrepancies.
Elevated client relations with prompt follow-ups on inquiries or concerns, ensuring positive rapport with customers throughout the sales process.
Sales Administrative Assistant
General Components
11.2020 - 02.2022
Streamlined sales processes with efficient data entry and management of client information in the CRM system.
Performed research to collect and record industry data.
Lead generation.
Leveraged CRM system to generate reports and analytics related to sales activities and revenue data.
Managed phone and email correspondence.
Business Owner
Goncalves & Barros Doces E Bebidas Ltda.
01.2004 - 10.2018
Performed daily office administration.
Oversaw accounting functions to handle business financial needs.
Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Analyzed sales data to identify trends, adjust inventory levels, and plan future merchandising efforts accordingly.
Managed customer flow to improve store design that encouraged browsing and increased the average transaction value.
Trained and supervised a team of staff members to maintain high standard of customer service and productivity.
Organized special in-store events to enhance customer relationships and drive store traffic, resulting in higher sales revenue.
Manufacturing Manager at M/s SBR Auto Components Ltd, UNO Minda Group, Manufacture of HPDC and GDC ComponentsManufacturing Manager at M/s SBR Auto Components Ltd, UNO Minda Group, Manufacture of HPDC and GDC Components